Iberostar Heritage Grand Mencey
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1 room, 2 adults, 0 children
All properties in Santa Cruz de Tenerife
Iberostar Heritage Grand Mencey
Calle Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, Canary Islands, 38004, Spain
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Amenities
Sunbathing area
Indoor swimming pool
Outdoor swimming pool
Hot springs
Casino
Sauna
Spa
Massage room
All amenities
Property Description
With a stay at Iberostar Heritage Grand Mencey in Santa Cruz de Tenerife, you'll be just steps from Rambla de Santa Cruz and Garcia Sanabria Park. This luxury hotel is 8.8 mi (14.1 km) from Teresitas Beach and 0.7 mi (1.1 km) from Nuestra Senora del Pilar Parish.
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8.5/10
Cleanliness8.6
Amenities8.5
Location8.4
Service8.6
All 114 reviews
Surroundings
Airport: Tenerife North Airport
(13.3 km)
Landmarks: Casino Santa Cruz
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

1
Junior Suite (2adults+1child)
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability

8
Double Room with Garden View
1 Double bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

5
Double Room (2adults+1children)
1 Double bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability

6
Double Room
1 Double bed or 2 Single bed
31m² | Floor: 2-5
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

5
Double Room With Garden View
1 King bed or 1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability

3
Interconnecting Room
2 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

3
Deluxe Room with Garden View 1 Double bed
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

3
Superior Room with Garden View
1 King bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability

5
Double Room With Garden
1 King bed or 1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability

8
Superior Double Room
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

7
Junior Suite
1 King bed or 1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability

4
Superior Double Room
1 King bed or 1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability

6
Double Room
1 King bed or 1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability

7
Junior Suite
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

10
Family Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

3
Double Garden View (2adults+1child)
1 Double bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability

17
Suite
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

6
Double Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
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Guest Reviews
8.5/10
Very Good
114 reviews

- Cleanliness8.6
- Amenities8.5
- Location8.4
- Service8.6
Average for similar properties in Santa Cruz de Tenerife

Guest User
July 30, 2025
服務特別好,價格還不錯,景觀不錯
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Guest User
May 7, 2025
Excellent hotel. Very beautiful. Nice staff who are ready to help in a non-standard situation! Sincere thanks! The turtles are very cute)))
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Guest User
March 5, 2025
The room was spacious and clean, and the jacuzzi was very relaxing. There was a 1L glass water bottle in the room, and you had to go to the corridor outside to get drinking water. You need to bring your own cup or buy water when you go out. No kettle is standard in Europe. The 25 Swiss franc breakfast was very rich and the service was very good. It is recommended to bring your own toothbrush, and you can ask the front desk for toothpaste.
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Guest User
December 3, 2024
Spent a lovely 3 days here after coming off a cruise, and it was a great stay. I particularly enjoyed getting up early in the morning for a refreshing swim in the pool.

Laura Diaz Avila
October 5, 2024
Muy biennnnnnn nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
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Guest User
May 27, 2024
Pool heated and treated with salt. Great bed and TV. Ideal for disconnection and rest. Good ubication.
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Tomás
November 9, 2022
10/10

Guest User
August 22, 2022
Loved the hotel, felt like an old colonial styled placed, great surroundings so green and fresh. Loved that they were very aware of the planet so had refillable water jugs instead of plastic bottles, same with toiletries...balcony view was overlooking the pool with a gorgeous backdrop...Will stay again

Guest User
July 21, 2025

Espectacular trato einstalaciones Comedor tanto desayuno,almuerzo y cena fanuloso En la mejor zona y más bonita de Tenerife y alejado de las playas y zonas de moda de turistas extranjeros
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Services & Amenities
Most Popular Amenities
Sunbathing area
Indoor swimming pool
Additional charge
Outdoor swimming pool
Hot springs
Additional charge
Casino
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Public parking
Additional charge
Car rentals
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Business center
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage

Indoor swimming pool

Outdoor swimming pool

Spa

Gym

Bar

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming poolAdditional charge
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking, and Charge, €12.00 (approx. PHP 804.82) Daily. Reservation not possible
Public parking
Additional charge
Transportation
Car rentals
Shuttle service
Front Desk Services
24-hour front desk
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
English
French
Italian
Spanish
Russian
German
Food & Drink
Snack bar
Bar
Room service
Health & Wellness
Spa
Additional charge
Gym
Massage room
Sauna
Additional charge
Sunbathing area
Turkish bath (Hammam)
Mountain biking
Off-site
Body care
Hot springs
Additional charge
Yoga session
Foot bath
Activities
Casino
Public Areas
No smoking in public areas
Garden
Smoking area
Water purifier
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Business Services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Accessibility
Pool ramp available
Accessible rooms available
Safety & Security
Smoke detector
First aid kit
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 07:00–11:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Gluten-free
StyleBuffet
Age | Fee |
---|---|
Adult | Buffet:€30.00 (approx. PHP 2,012.04) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1950
- Renovated: 2011
- Number of Rooms: 261
With a stay at Iberostar Heritage Grand Mencey in Santa Cruz de Tenerife, you'll be just steps from Rambla de Santa Cruz and Garcia Sanabria Park. This luxury hotel is 8.8 mi (14.1 km) from Teresitas Beach and 0.7 mi (1.1 km) from Nuestra Senora del Pilar Parish.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Los Menceyes, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Limited parking is available onsite.
Make yourself at home in one of the 261 individually decorated guestrooms, featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Los Menceyes, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Limited parking is available onsite.
Make yourself at home in one of the 261 individually decorated guestrooms, featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for Iberostar Heritage Grand Mencey?
The cancellation policy for Iberostar Heritage Grand Mencey varies depending on the type of room and booking conditions.What is the cancellation policy for Iberostar Heritage Grand Mencey?
What are the check-in and check-out times at Iberostar Heritage Grand Mencey?
Standard check-in time at Iberostar Heritage Grand Mencey is 15:00 and check-out time is 11:00.What are the check-in and check-out times at Iberostar Heritage Grand Mencey?
What amenities and services are available at Iberostar Heritage Grand Mencey ?
Iberostar Heritage Grand Mencey offer top amenities and services include Shuttle service.What amenities and services are available at Iberostar Heritage Grand Mencey ?
Does Iberostar Heritage Grand Mencey provide breakfast?
Yes, Breakfast is offered at Iberostar Heritage Grand Mencey. Breakfast option(s): Continental, Gluten-free. Does Iberostar Heritage Grand Mencey provide breakfast?
Can I bring my pet inside the Iberostar Heritage Grand Mencey?
As much as we love pets, unfortunately, we are unable to accommodate them in Iberostar Heritage Grand Mencey.Can I bring my pet inside the Iberostar Heritage Grand Mencey?
How far is the Iberostar Heritage Grand Mencey from the closest airport?
The closest airport is Tenerife North Airport, and it is about 18 mins from hotel by car (13.3 km).How far is the Iberostar Heritage Grand Mencey from the closest airport?
About This Property
Nearest Airport | Tenerife North Airport |
---|---|
Distance to Airport | 13.34KM |
Average Price From | PHP16820 |
Hotel Star Rating | 5 |