A dynamic atmosphere near the heart of Bolivia's largest convention center. From our beach-style pool to our co-working space, every corner is designed to inspire and energize. Delight in our restaurant's exquisite signature cuisine and our 5 versatile function rooms. Our bar, active in the center of the hotel, is the ideal meeting point. In addition, you can enjoy stunning panoramic views of the city.
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8.6/10
Very Good
It was a great experience
All 57 Reviews
Surroundings
Airport: Viru Viru International Airport
(20.3 km)
Landmarks: 1 Park
(240m)
Landmarks: Casa Azul
(350m)
Landmarks: Plazuela
(430m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Standard Twin Room
2 Double bed
Has window
Non-smoking
Connecting rooms
220V power outlet
Bathtub or shower
Accessible shower
Room Details
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9
Executive Superior Room
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Room Details
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6
Executive Twin Room
Non-smoking
220V power outlet
Bathtub or shower
Smart door lock
Room Details
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6
Standard Room
1 King bed
Has window
Non-smoking
Bathtub or shower
Room Details
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11
Grand Suite
1 King bed
Non-smoking
Connecting rooms
220V power outlet
Bathtub or shower
Accessible shower
Room Details
Check Availability
6
Superior Twin Room
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
8
Superior Room
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
13
Executive Room
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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Guest Reviews
8.6/10
Very Good
57 reviews
Verified Reviews
Cleanliness8.7
Amenities8.4
Location8.6
Service8.5
Average for similar properties in Santa Cruz
Most Mentioned
AI Summary
The staff provides excellent and friendly service. Guests praise the luxurious rooms and comfortable beds. The location is convenient for exploring Santa Cruz. The breakfast is delicious and varied, including 24-hour service.
skobe
April 24, 2025
前台溝通順暢,餐廳服務員不錯
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Errol Martinez
November 6, 2024
It was a great experience
Guest User
April 16, 2024
very good hotel with good prices. especially i was grateful to the reception offer me breakfast even at 4am.
Karla
November 1, 2023
Excellent hotel. Staff are kind and helpful. I found the restaurant a little expensive. The only point to be improved: at breakfast it was uncomfortable for flies to enter the room every time the automatic door leading to the pool area was opened. You would have to turn it off at this time. The pool was also very busy with events and I couldn't use it a few times.
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Arias
October 9, 2023
El hotel es hermoso … te inspira mucha tranquilidad . Limpio y sus camas muy cómodas
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Guest User
August 26, 2023
視野無敵,大落地窗
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Anonymous User
August 20, 2023
整體感覺還可以
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Ziyouxxx
May 20, 2023
The room is a little smaller, but very clean and tidy. It has a beautiful view of SANTA CRUZ city outside. There is a large supermarket next to the hotel and there is a restaurant next to the supermarket. Shopping and eating are very convenient.
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Services & Amenities
Most popular business facilities
Outdoor swimming pool
Gym
Private parking
Free
Airport pick-up
Additional charge
Bar
Restaurant
Airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Children's pool
Playground
Free
Kids' club
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Airport pick-up
Additional charge
Shuttle service
Additional charge
Airport drop-off
Additional charge
Business Services
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Free
Wedding service
Multi-function room
Coworking spaces
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Food & Drink
Bar
Room service
Lobby bar
Snack bar
Public Areas
BBQ
Additional charge
ATM
Elevator
No smoking in public areas
PA and sound system
Water purifier
Garden
Health & Wellness
Gym
Beauty and makeup
Public baths
Activities
Gaming area
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Clothes steamer
Facilities for Children
Playground
Free
Kids' club
Children's meals available
Children's toys
Kids' board games/puzzles
Children's pool
Accessibility
Accessible rooms available
Braille signs
Handrails in hallways
Handrails on stairs
Pool ramp available
Stair-free main entrance
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age
Fee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Cash
Property Description
Opened: 2018
Renovated: 2023
Number of Rooms: 145
A dynamic atmosphere near the heart of Bolivia's largest convention center. From our beach-style pool to our co-working space, every corner is designed to inspire and energize. Delight in our restaurant's exquisite signature cuisine and our 5 versatile function rooms. Our bar, active in the center of the hotel, is the ideal meeting point. In addition, you can enjoy stunning panoramic views of the city.
Frequently Asked Questions
What is the cancellation policy for Novotel Santa Cruz de la Sierra?
The cancellation policy for Novotel Santa Cruz de la Sierra varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Novotel Santa Cruz de la Sierra?
Standard check-in time at Novotel Santa Cruz de la Sierra is 15:00 and check-out time is 12:00.
Can I bring my pet inside the Novotel Santa Cruz de la Sierra?
As much as we love pets, unfortunately, we are unable to accommodate them in Novotel Santa Cruz de la Sierra.
How far is the Novotel Santa Cruz de la Sierra from the closest airport?
The closest airport is Viru Viru International Airport, and it is about 31 mins from hotel by car (20.3 km).
Is airport shuttle service offered by Novotel Santa Cruz de la Sierra ?
Yes, at Novotel Santa Cruz de la Sierra, an airport shuttle is available. We suggest you call ahead to confirm details.