A stay at Hotel Cortez places you in the heart of Santa Cruz, within a 15-minute walk of Municipal Library and Ethno-folkloric Museum. This spa hotel is 1 mi (1.6 km) from La Recova Artisan Walk and 1 mi (1.7 km) from Arenal Park.
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9.1/10
Great
Cleanliness9.2
Amenities9.0
Location9.1
Service9.2
All 76 Reviews
Surroundings
Airport: Viru Viru International Airport
(15.7 km)
Landmarks: Christ the Redeemer Monument
(180m)
Landmarks: Central Municipal Public Library “Enrique Kempf Mercado”
(360m)
Landmarks: Student Plaza
(380m)
Landmarks: Centro cultural Ronald Roa
(750m)
Landmarks: Instituto de Religión - SEI
(760m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
11
Queen Room Non smoking
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Lowered sink
Room Details
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Executive Room Non smoking
1 Queen bed
Has window
Non-smoking
Daily housekeeping
Room Details
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4
Single Room
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
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10
Double Room, 2 Double Beds
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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9
Junior Suite Studio
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
Check Availability
Queen or Twin Room
1 Queen bed or 2 Single bed
Has window
Daily housekeeping
Room Details
Check Availability
1
Twin Room-Non-Smoking
2 Single bed
Has window
Non-smoking
Daily housekeeping
Room Details
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Guest Reviews
9.1/10
Great
76 reviews
Verified Reviews
Cleanliness9.2
Amenities9
Location9.1
Service9.2
Average for similar properties in Santa Cruz
Most Mentioned
AI Summary
Guests praise the sparkling cleanliness, spacious rooms, and friendly staff. The varied, delicious breakfast and modern facilities enhance the first-class stay. Conveniently located near the pool area.
The hotel staff were friendly and helpful when we had questions. The breakfast is great; they have different food every day and have omelets every day. The restaurant in the hotel serves good food. The rooms are fine and the lobby is very fancy
Guest User
May 30, 2025
So clean! Food was beyond satisfactory! Best coffee ever! Staff always kind, professional, helpful. Gaby treated us like family and managed her teams with care. Special thanks to Gaby, Beatriz, Junior, Yhonny, and the girl who made omelettes!
Guest User
May 29, 2025
Hotel de 5 estrellas con todos los servicios incluidos de primer orden. Nos alojamos 4 amigos por una Asamblea Especial de 3 días. La atención y el trato de todos los empleados fue excepcional. Especialmente destacable el ofrecido por Gabi
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Guest User
May 28, 2025
We loved it! The service was exceptional! The staff was more than attentive! The food was delicious! The building is beautiful! Definitely a ten out of ten! I would come back any time! We were treated like family. Zero complaints. Location is perfect!
Guest User
May 28, 2025
We hadden een internationaal congres als Jehovah’s Getuigen en beleefden een onvergetelijke tijd. Graag willen we de goede bediening, vriendelijk personeel, en de goede zorg die ons ook door het hotelpersoneel werd aangeboden van harte bedanken.
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Services & Amenities
Most popular business facilities
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Private parking
Free
Bar
Restaurant
Conference room
Multi-function room
Business center
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Transportation
Shuttle service
Additional charge
Business Services
Conference room
Business center
Fax/copying service
Wedding service
Multi-function room
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
Concierge service
24-hour front desk
Languages Spoken
Spanish
Food & Drink
Bar
Room service
Snack bar
Public Areas
BBQ
Additional charge
Elevator
Smoking area
Picnic area
Garden
Health & Wellness
Gym
Massage room
Sauna
Spa
Beauty and makeup
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Clothes steamer
Facilities for Children
Children's meals available
Accessibility
Accessible rooms available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–23:30
Check-out: 12:00–12:30
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican
StyleBuffet
Age
Fee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Cash
Property Description
Number of Rooms: 188
A stay at Hotel Cortez places you in the heart of Santa Cruz, within a 15-minute walk of Municipal Library and Ethno-folkloric Museum. This spa hotel is 1 mi (1.6 km) from La Recova Artisan Walk and 1 mi (1.7 km) from Arenal Park.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at La Poza del Bato, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 184 guestrooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for Hotel Cortez?
The cancellation policy for Hotel Cortez varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Hotel Cortez?
Standard check-in time at Hotel Cortez is 14:00-23:30 and check-out time is 12:30.
What amenities and services are available at Hotel Cortez ?
Hotel Cortez offer top amenities and services include Sauna.
Does Hotel Cortez provide breakfast?
Yes, Breakfast is offered at Hotel Cortez. Breakfast option(s): American.
Can I bring my pet inside the Hotel Cortez?
As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Cortez.
How far is the Hotel Cortez from the closest airport?
The closest airport is Viru Viru International Airport, and it is about 22 mins from hotel by car (15.7 km).