Hotel Arenal
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Santa Cruz

Hotel Arenal

calle beni #340, Charcas y, Santa Cruz, Bolivia
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With a stay at Hotel Arenal, you'll be centrally located in Santa Cruz, steps from Arenal Park and within a 5-minute walk of Ethno-folkloric Museum. This hotel is 0.4 mi (0.7 km) from Sacred Art Museum and 0.5 mi (0.9 km) from Plaza 24 de Septiembre.Show More
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hotel overview picture
3.6/5Cleanliness: 3.6
All 3 Reviews
Amenities
Outdoor swimming poolGymPrivate ParkingFreeAirport pick-up serviceAirport shuttle service24-hour front deskLuggage storageAirport drop-off serviceCurrency exchangeConference room
All Amenities
Surroundings
Airport: Viru Viru International Airport
(16.8 km)
Landmarks: Church of Saint Andrews
(<100m)
Landmarks: MBI12
(140m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Double Room
5

Double Room

1 Queen bed
Non-smoking
Air conditioning
Minibar
City view
Lake view
Room Details
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Suite
14

Suite

1 King bed
Non-smoking
Air conditioning
Minibar
City view
Lake view
Room Details
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Double Room
10

Double Room

1 Queen bed or 2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Suite Individual
9

Suite Individual

1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Guest Reviews(3)

3.6/5
Verified Reviews
  • Cleanliness3.6
  • Amenities3.6
  • Location3.6
  • Service3.6

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. €1.10). Trip Coins can be used to save instantly on room rates.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 13, 2023
The pool area and the sauna are definitely top class the hotel location was in a bit of a tough neighborhood
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 26, 2023
衞生狀況一般,早餐很一般,沒有午餐和晚飯,不推薦
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 11, 2023
Hotel Arenal is very well situated , being within a 7 - 8 minute walk from Plaza 24 de Septiembre. I note some people complain that taxis cannot pull in out front off road but this is not so. The road is one - way & on approach the kerb is lowered by a metal gate at the start of the hotel premises , allowing a vehicle to pull off the road entirely. Look out for this on arrival. There are steps to reach the entrance but staff were out quickly to lift bags into reception which is light & airy with comfortable sofas. 2 very small lifts to access upper floors. My room was large with a comfortable , large double bed. Good bathroom with hot water at all times. Like many hotels in Bolivia , it is not very quiet if their is exterior noise which is always possible at weekends , particularly. Buffet breakfast next to reception area. Reasonable choice ( except for vegans ). An awful lot of sticky cakes on display - I wonder how long they were there - a strange breakfast choice. All the staff were helpful & pleasant.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 28, 2022
A aimé · La chambre était correcte (on m'a tout de même fournie une serviette de bain tachée). L'espace piscine, bien qu'il n'était pas correctement équipé, était ok. N'a pas aimé · - aucun transat à l'espace piscine. le bar fermé (durablement semble-t-il). Seule une table et quatre chaises... Heureusement qu'il n'y avait pas foule ! - le sauna ne fonctionnait pas. À son aspect, je doute qu'il ait déjà fonctionné. Il est de toutes façons salle et délabré. Le standing fait plus penser à un parking. Le personnel semble ignorer qu'il est nécessaire de mettre de l'eau sur la résistance puisqu'il n'y avait pas de récipient visible. - Le personnel s'est étonné quand je lui ai demandé de faire fonctionner le jacuzzi. Il m'a affirmé à deux reprises qu'il s'agissait d'une "piscine pour enfant", rien de plus ! (il y a pourtant bien marqué "Jacuzzi" lorsque l'on accède à l'espace piscine). - La salle de sport ressemble à un placard à machines de fitness... clostrophaubes s'abstenir. - les fruits du petit déjeuner, le jus d'orange avaient un goût douteux. Le choix et la qualité était très en dessous des précédents hôtels (à 30euros) que nous avions fait. - le gérant à bien évidemment refusé de nous rembourser quoique ce soit à notre départ, notamment la deuxième nuit que nous n'avons pas faite, et en alignant tous les arguments falacieux possibles et imaginables... Bref, on vous recommande clairement un hôtel à 30 euros (pour le même standing et sans surprise), ou de passer à la gamme au dessus.m si vous comptez vraiment vous faire plaisir.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 1, 2022
Hotel arenal é um bom hotel com uma vista panorâmica incrível para toda parte histórica de Santa Cruz, alguns quartos são bem espaços e com boas repartições, porém algumas coisas não foram muito agradáveis. Quando chegamos, o andar em que ficamos estava em reforma e as camas do quarto estavam improvisadas sobre um ferro que tinha pontas expostas com risco de acidentes , o banheiro também tinha um ralo aberto pontiagudo aonde quase cortei meus dedos, não ofertam sabonete e shampoo de boa qualidade qualidades e sobre o café da manhã não há muitas opções, é bem simples e a parte que não gostei é que o pão era sempre ressecado e do dia anterior, acho que podem melhorar nessa parte também. O hotel possui uma piscina muito boa e a noite fui surpreendente com as luzes da piscina trocando de cores e com corações ao fundo, achei bem romântico. Bom, apesar de tudo esses pequenos problemas, o atendimento deste a chegada até a saída foi muio agradável e atencioso.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 1, 2021
Soy de Argentina y al llegar me siento como en casa. Hasta tiene bidet!! Muuy cómodo y excelentemente bien ubicado. No vale la pena pagar más por una buena atención. Hasta nos consiguieron precio preferencial para sacarnos hisopados para pcr para COVID que te piden por retorno al país
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Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 87
With a stay at Hotel Arenal, you'll be centrally located in Santa Cruz, steps from Arenal Park and within a 5-minute walk of Ethno-folkloric Museum. This hotel is 0.4 mi (0.7 km) from Sacred Art Museum and 0.5 mi (0.9 km) from Plaza 24 de Septiembre.

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 7 AM to 10 AM.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 53 air-conditioned rooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Services & Amenities

Outdoor swimming pool
Gym
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About This Property

Nearest AirportViru Viru International Airport
Distance to Airport16.81KM
Average Price FromEUR59
Hotel Star Rating3