Kasa University-Airport Santa Clara

Kasa rented several rooms in the Benton property as a hotel, which was like a second landlord, so the stay experience was not good. There is no price advantage compared to booking a room directly on the Benton official website. It is recommended to book a room directly on the official website. shortcoming: 1. Kasa does not have a front desk. The three-person front desk in the downstairs property is staffed by Benton leasing, and does not support any needs of Kasa residents throughout the process. 2. Kasa guests are not allowed to order takeout and receive express delivery at the hotel. Kasa customer service will inform you after check-in that it is written in the Kasa contract. The final solution can be solved by contacting the Kasa manager and finding the Benton manager. 3. It is very inconvenient to enter and exit the room. You need 1) elevator password 2) parking lot password 3) vehicle parking lot password 4) room password. It is inconvenient to have to enter the password four times every day to enter and exit the house. If you are issued a room card and do not return it after self-service check-out, you will be deducted. 4. There was no service at all during the stay, so you had to solve the problem by yourself. Highly recommend Kasa.