Guest User
July 5, 2024
The hotel facilities and room hygiene are pretty good, the breakfast is also OK, the parking is convenient, and it is considered to be above average in Holiday Inn. The service is average, and what makes me most dissatisfied is that it has been more than 3 weeks since I checked out, and the deposit for the hotel has not been refunded. I called the hotel and they said they have processed the refund, but the bank said the hotel did not process it, and the deposit is still on the account. The bank said it can only be automatically refunded after one month!
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