Tzampoc Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Santa Catarina Palopo

Tzampoc Resort

Via Rural km 6.5 carretera a San Antonio Palopo, Santa Catarina Palopo, Departamento de Solola, 38001, Guatemala
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With a stay at Tzam Poc Resort in Santa Catarina Palopo, you'll be steps from Lake Atitlán and Multiple Use Area Lake Atitlan Basin. This hotel is 0.7 mi (1.1 km) from Pintando Santa Catarina Palopó and 0.7 mi (1.2 km) from Santa Catarina Palopo Church.Show More
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hotel overview picture
4.5/5Great·Cleanliness: 4.5
All 10 Reviews
Amenities
Outdoor swimming poolHikingSaunaMassage roomPrivate ParkingFreePriority airport pick-upBarRestaurantPriority airport drop-offCurrency exchange
All Amenities
Surroundings
Landmarks: Muelle Santa Catarina Palopó
(690m)
Landmarks: Muello Público (public pier)
(710m)
Landmarks: Santa Catarina Palopó Church
(790m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View
9

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

1 Queen bed
Non-smoking
Private bathroom
TV
Lake view
Towels
Room Details
Check Availability
Luxury King Room With Lake View-Non-Smoking
1

Luxury King Room With Lake View-Non-Smoking

1 King bed
Non-smoking
Private bathroom
TV
Lake view
Towels
Room Details
Check Availability
Romantic Suite, 1 King Bed, Non Smoking, Lake View
8

Romantic Suite, 1 King Bed, Non Smoking, Lake View

1 King bed
Non-smoking
Private bathroom
TV
Lake view
Towels
Room Details
Check Availability
Premium Suite Lake View King
8

Premium Suite Lake View King

1 King bed
Non-smoking
Private bathroom
TV
Lake view
Towels
Room Details
Check Availability

Guest Reviews(10)

4.5/5
Great
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.5
  • Service4.5

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.98). Trip Coins can be used to save instantly on room rates.

J‍u‍a‍n
December 11, 2023
Privileged location to enjoy stunning views. Relaxed atmosphere and friendly service. Prepare to negotiate plenty of stair. If driving, going up to the parking area can be challenging.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 1, 2024
e stayed at Tzampoc for 4 nights. (Saturday, February 17th to Wednesday the 21st) Our room was $300 a night and definitely lacking in some areas. First and foremost, there was NO safe or mini fridge. At $300 a night for a bougee resort where they clean your room each day I thought this was bizarre. They also only had shower gel and shampoo. No conditioner or body lotion. At $300 a night, come on!! We had some issues throughout our stay which I did voice to the staff as I don’t like having to make negative reviews. When we arrived, we had just finished hiking Acatenango. Eros gave us his WhatsApp # if we needed anything. We had leftovers from lunch, so I went to the restaurant to ask for some silverware & napkins so we could finish it. They told me silverware and napkins were for dine in only (even though I did explain we were staying there and wanted to finish our leftovers). Fine. I contacted Eros and he brought some. First I showered then my fiancé did. At the end of my shower it went from hot to warm then my fiance didn’t have hot water at all. Another morning, my fiance showered and didn’t have any hot water again. Mind you I hadn’t even showered before him. We told them and they took care of this as they have solar panels that heat up the water. On the first night our TV was also static so we couldn’t really watch. We told them the next day and they fixed that as well. So hot water and tv they did take care of. I will give them that. Breakfast was great each morning. What really set me over the edge was on our last day we finally decided to soak up the infinity pool. I went down to the pool first and started ordering aperol spritzes for my fiance and I. When he arrived at the pool, he had a water bottle. The bartender told him he could not bring it into the pool area. Bizarre. I ask the bartender if we could bring the water from our room that the resort gives us. He said no. There was no water offered at the pool and we had to BUY bottled water at the pool even though we were buying cocktails AND food AND were guests at the resort. By the way, we ran up a tab that was equivalent to $100 USD. After this I voiced my complaints to management. They said the reasoning was because in the past people have put liquor in water bottles. Ok that’s fair if you don’t want people bringing it in for that reason, BUT you should have filtered water at the pool then and not make people pay for it. Other hotels that weren’t nearly as high end a this one had water out for guests to consume whenever. All in all, this place is overhyped. I will say the breakfast was great, but instead of staying here, I’d recommend buying a day pass for the pool at $25 USD and having cocktails and food there for the day. The staff was very kind, but I can tell the owner runs a tight ship. He’d be around yet barely say hello. Even after I voiced my complaint about the water they still charged me and btw, my fiance and I are in the hospitality industry and tip generously.
H‍o‍v‍e‍n
November 14, 2023
Nos gustó mucho tiene una vista preciosa
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A‍N‍A‍ ‍L
November 11, 2023
Extraordinario nivel de servicio y, sin duda, tiene de las mejores vistas del lago de Atitlán. La habitación fue extraordinaria, muy amplia y cómoda, la tuna con vista al lago fue una grata sorpresa!!! El acceso puede ser complicada por la subida y las curvas cerradas para llegar al hotel, pero igual se puede resolver y el personal del hotel está al pendiente en todo momento para subsanar este tema.
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R‍o‍d‍o‍l‍f‍o
September 19, 2023
Cuartos con humedad, sucios, llenos de zancudos, arañas y otros insectos, áreas comunes descuidadas y sucias, pésimo hotel
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 24, 2023
Amazing place!! My husband and I just left and we had an amazing experience. We were upgraded to a junior suite at no additional cost and so very thankful. The suite was beautiful and clean. So many room amenities we appreciated. The hotel itself is in a great location where it’s just outside of the town but not so far that it’s completely secluded. The food and staff are amazing. The only tough thing I would say is the it’s so high up that sometimes we had to walk up the long steep driveway because car or Tuk Tuk couldn’t get up. But overall definitely worth the stay. The view is something out of a movie!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 17, 2023
Tome la mejor decisión para celebrar nuestro 35 aniversario,la Jr Suite donde nos hospedamos que está en la parte más alta del hotel es impresionante,una vista de primera,el tamaño muy bueno muy cómoda,la cama excelente,el baño y su bañera con vista a los volcanes es impresionante,este hotel tiene la mejor vista a los volcanes,la comida excelente sabor,porciones grandes y su precio y su personal hacen la estadía como estar en casa,súper amables y con gran don de servicio,el hotel es para parejas se los recomiendo y su piscina es impactante que se siente que uno estuviera dentro del lago
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 9, 2023
Stunning location! We absolutely loved our two day stay here - highlights were definitely the private balcony with incredible view (all rooms have this), the beyond stunning pool with view, the delicious cocktails that were served at the pool bar, the beautiful breakfast area! The staff was super friendly and helpful. It's about a 15 min (fun!) tucktuck drive from Panajachel where you will find great restaurants.
J‍o‍h‍n
August 31, 2022
Excellent

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: 11:00–11:30

Front desk hours: [Mon-Sun]07:00–17:00

To check-in, contact the property in advance

Child Policies
Children are not permitted to stay in this room type.

Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.

Breakfast
TypeAmerican, Continental, Full English/Irish
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1995
  • Number of Rooms: 6
With a stay at Tzam Poc Resort in Santa Catarina Palopo, you'll be steps from Lake Atitlán and Multiple Use Area Lake Atitlan Basin. This hotel is 0.7 mi (1.1 km) from Pintando Santa Catarina Palopó and 0.7 mi (1.2 km) from Santa Catarina Palopo Church.

Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a sauna. This Mediterranean hotel also features complimentary wireless internet access, a hair salon, and a fireplace in the lobby. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

You can enjoy a meal at the restaurant serving the guests of Tzam Poc Resort, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 7 AM to 9:30 AM.

Featured amenities include multilingual staff, laundry facilities, and a library. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Stay in one of 6 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Housekeeping is provided daily, and rollaway/extra beds (surcharge) can be requested.

Services & Amenities

Outdoor swimming pool
Restaurant
Restaurant
Restaurant
No additional info available
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About This Property

Average Price FromPHP19511
Hotel Star Rating3