Motel 6 Hotels in Santa Ana

The Manager has BEYOND the BEST team working for her. The Manager is ALWAYS going ABOVE & BEYOND to assure that ALL her guests are COMPLETELY taken care. PIA is a VERY STRONG part of this team. PIA is ALWAYS willing to help a guest to a fellow Co Worker with any task thrown her way. Our Ms Gnocchi will vouch for her all day long. MONICA is another VERY STRONG part of this team. She is always going ABOVE & BEYOND to get done whatever task needs to be completed. YOUSSEFF is our shy yet goofy guy who will make you smile and laugh even on a day when you are not having it. He will be GREATLY MISSED THE MANAGER, PIA & MONICA have saved us on a couple of occasions when we were in a desperate way in need of help. We both refer to ALL three of them as our GUARDIAN ANGELS. WE ARE SO GRATEFUL AND BEYOND BLESSED TO HAVE THEM HERE AND BECAUSE OF THEM IS WHY WE STAY HERE & NO WHERE ELSE SINCERELY, ROBERTO, JENNIFER & MS. GNOCCHI HERNANDEZ 🐾🙏😇🤗🤗🐾

Check-in was a breeze: friendly and quick. They gave me what I asked for: the quietest room. So, when I started noticing problems, I decided not to ask for another room. I've stayed at Motel 6s, so I knew that the spot next to the window usually has a table and chairs. My room didn't; it was just a big empty space. I was alone, so I didn't really need the table; I sat in the one chair along the desk at the side of the room. I went to plug in my computer, and... there was only *one* free outlet in the entire room -- except at the bathroom! (See the photo.) (Hint: I've learned to bring a long extension cord and power strip for rooms like these.) I tried to turn on the light over the desk; it didn't work. When I looked inside the fixture, the light bulb was *missing*. The light fixture over the big empty space on the floor had just one working bulb; the other was either missing or burned out. Luckily, the light over the washbasin was bright, so I used it to light the room. I went to the basin to wash my hands. When I turned the faucet to hot, only a tiny trickle came out. (See the photo.) I decided to wash my hands in the bathtub. Then I noticed that the tub spout wasn't clean: it had a film of minerals. The tub had a couple of tears, some rusty stains, and... two co**** black hairs several inches long! I went to get a hand towel; there was only one, and it was hanging out of the towel rack (see photo)... there were no washcloths. I plugged my computer into my extension cord to use the WiFi. The computer said the signal was strong. As usual, my browser opened a login page, but then I waited... it took almost a minute for the login page to appear! I went to the speed test website (TripAdvisor probably won't let me give the URL). I had 0.99 Mbps download and 0.50 Mbps upload -- which is super-slow. (This was at 4:30pm. The speed stayed the same for hours after.) I tried to upload pictures from my phone's camera to Google Photos... uploading 80 photos took two and a half hours! When I logged in again later, I noticed a space for an ”upgrade code, if purchased.” Maybe the motel entices us with their sign by the street advertising WiFi, but making us pay more if we want to do almost anything with it? Luckily, I didn't need it so I didn't try it. There was a fair amount of paint missing from parts of the exterior walls and gang graffiti by the stairwell at the back corner of the motel. For some reason -- although the days of soda and beer in bottles are mostly gone -- there was an old rusty bottle opener fixture attached underneath the washbasin. I'm not heavy, but the bed sagged in the middle. At least the parking lot was clean.