Express Inn

Great location, currently undergoing remodel. Parking lot is too small but a valet is provided for $18/day

If we could give it zero stars, we would. First, we booked it when it was a Hampton Inn and between making our reservations through a 3rd party and our stay, it changed hands. Second, a cockroach was belly up during our breakfast (I took a photo for the front desk staff). Third, the rooms were not finished. The wall art was on the ground behind the couch, the shower doors were not fully installed so we had to lift the doors on and off the runner to shower. The air conditioner leaked so bad we filled up two trash cans of water during our 14 hour stay. Needless to stay we wanted to check out despite it being July 4th. The front desk staff assured us that we would receive a refund. I had the third party booking agent on the phone talking to the hotel staff, everyone agreed. I think the cockrocach photo sealed the deal. Only one more thing needed to happen. After assurances that all would be refunded and our account reflected the events, we heard back a week later that the hotel DENIED our refund. So between the cockroach and that, no way, no how would I even give this place one star.

Matt was super helpful during our stay, it was a fast and easy check in process! we thought it was a Hampton still but didn’t realize the brand switched, but with his help he made the stay enjoyable definitely will be coming back in July to visit my family again!

NEVER AGAIN!! Nice room..BUT big BUT!!..the hot water took forever to warm up FOREVER!!..the TV furniture made an annoying noise when you walk by it or in the living room.. couch in the living room amazingly uncomfortable.. the pillows NOT comfortable at all.. and last forget connection to TV no hdmi connection all you can watch is terrible basic cable channels and yes the channels freeze.. other than that.. guess the free continental breakfast was not bad..oh yeah you'll find better lively welcoming hallways at the ER or your local hospital..