Hostal Horizonte

Me he ido encantada sobretodo por el trato del personal. 10/10 atentos con todo, te ayudan con todo súper contenta la verdad. Las habitaciones limpias y con lo cómodo para una estancia.

I think it's terrible, it's expensive for what the room is. A lot of noise at night, very thin walls, you can hear everything. They have a cafeteria that is not open and to top it off, I had a guy named Borja, I don't know how to describe this person other than being rude and arrogant. I ask him for the complaint form and he tells me to my face that he is not going to give it to me. You have to know that no establishment, no person can refuse to give it to me. A while later I ask him for a copy of the POS payment for a payment and he also refuses that he is not going to give it to me and he doesn't know and I tell him that I was the last to pay and if he doesn't know, I'll tell him how to do it and when he sees that I'm not going to leave without it, he decides to give it to me, I will never return to this place. Apart from that, gentlemen, know that he does not let anyone, not even a visitor, go to the room, they cannot even enter the door. I find it shameful that if you have a reservation for a month, you can't even have some privacy. I don't recommend it at all. There are many in the area, like the Aníbal and the Galera, which I do recommend. I will never go back there.

THE HOSTEL GUESTS ROB ME. We were there for four nights, and on one of them, 50 euros disappeared. A guy named Marcelo, supposedly the manager of the place called "hostel," told me he gave it to me for a party, so I made up the robbery story. He then rudely hung up on me. DON'T GO TO THIS LITTER. THEY STOLE MY MONEY.

Excellent. I've been staying at this hostel for the third year and will definitely stay again. The service, the cleaning staff, and the room are excellent. Always very clean. It's simple, but for the price, you can't ask for more. Very friendly and welcoming. I'll be back this year.