Hotel Caravel

The location is pretty convenient though it’s not exactly at the center of Sorrento, shuttle bus service was excellent and it takes only 5-8 mins to city center. Service from the staff is keen and proactive, room which we chose is double size room and it was big and cozy. Pool is clean and broad, enough space for sunbathing. Just be mutual, decoration was pretty old-fashioned as we had known in advance, breakfast quality can be improved. It’s a hotel with reasonable price and good service.

We stayed for a family wedding and i would definitely recommend it. I'd looked at dozens of hotels and picked this as the price was the most reasonable and also half board, as well as the good reviews on here. The shuttle bus was also a bonus as I'd read taxis are expensive- which we found out to be correct. The wedding venue was 5 mins walk from where the shuttle bus drops off in sorrento (we didn't realise this) and it cost 25 euros for just over a 5 minute trip! The hotel is clean and well kept. Staff are incredibly friendly and helpful. There's definitely a personal touch here. Angelo the restaurant manager was especially lovely with my little girl. The evening meal was great, lots of choice. Our room was old fashioned in some ways but I liked it and it was clean and well maintained with plenty of wardrobe / storage space. Air con was a life saver with the heat. Pool is quite small but lovely and we always got sunbeds no issue. The shuttle bus is a god send. We like walking but with a 5 year old really struggled in the heat. Also a special thanks to Angelo who arranged a breakfast pack up for us on the morning we departed, we didn't ask and it was a thoughtful gesture. Some family stayed in other hotels in the area and from what they said I think we chose a good one. Thankyou for a lovely stay!

Just come back from a lovely weeks stay in July ’25 which was our 2nd visit as it’s that good. Great friendly welcome at reception where we quickly booked in and given our allocated room for the week. Rooms are clean and tidy with air con that you can control and cleaned daily and the beds are really comfortable. The pool and area is lovely and had no problems getting a sunbed and with staff around if you want to order a drink but your not pestered. We booked through Jet2 and stayed half board. The breakfast was a buffet style but the selection was huge with the only problem choosing what to have and how much (so get ready to to put the weight on). If you want to stay in the hotel there is a lunch menu to choose from which like all drinks you have you can charge to your room to pay at the end of your stay which is really helpful.The dinner was 4 courses (which are all waiter service) with at least 4 choices on each course (Appetizers the 1st course had 15 options) and again hardest part is to choose what to have because they are so good. The staff headed up by Alfonso are absolutely brilliant, looking very smart, polite, helpful, quick service and always happy and cheerful. A big shout out also to Mariu, Rino, Nino, Sandu, Anura from the restaurant to name a few but could really list everyone who works there really as I can’t fault anyone. There is a free shuttle bus into Sorrento operating every half hour ish which you book at reception (but do get in quick as it fills up fast) which only takes 5 minutes to get into town. If you would prefer to walk depending on ability takes around 25 minutes. The location is spot on in a quieter part of town but with access to bars etc in Sorrento using the shuttle bus that runs til late. There is easy access to Sant’Agnello train station round the corner if you want to get out under your own rather than take a tour. For trips out to Pompeii, Herculaneum, Amalfi Coast, Capri, Mount Vesuvius to name a few this is a great starting point. All I can say is if you are looking for a holiday in Sorrento this hotel is the place to stay. And one last great big thank you to all the staff at the hotel for making my wife and I very welcome and well pampered for the second time.

5 night stay in July. Lovely hotel with fantastic staff, everyone is very friendly and helpful. Room is large and immaculately clean. We didn’t opt for the balcony however this isn’t an issue for us. Good breakfast with lots of hot and cold choices and again staff very attentive. Pool area is very relaxing and always plenty of sun loungers. Had lunch in the snack bar which was good. Shuttle bus to Sorrento and back has been a god send as although not far to walk it’s not easy in the heat. Just make sure to book day before to ensure your seat at the time you want. Will definitely return.

Everything was 1st class, food etc, very clean and room attended every day, lovely quiet area, and shuttle into Sorrento centre every day if you wish, only issue I had was the bed, thin hard mattress as I have a back problem, I probably should have addressed it, no matter it didn't spoil our holiday, it's our 2nd time in this hotel.