Guest User
November 14, 2024
Hotel La Pergola was blocked for wedding guests and we were there 3 nights ($1200) the end of September. The good things...location was good, had parking (for a fee) and the breakfast was good. Communication was very good prior to our arrival however our stay was not the best. We were greeted outside by a friendly gentleman who helped us with our car. Reception was ok but not very welcoming. The rooms were quite small so very crowded for our 3 person set up. Linens were old and pilled. Most importantly, the air conditioner did not work. It made noise but nothing really came out of it, certainly nothing cold. I reported it and they was told a repairman would come out. The staff did not communicate it wouldn't be fixed that day so it was a very warm night. Repairman in the early afternoon and said it was working...it wasn't. Our friends rooms were very cold so I knew this was a lie. I went down and asked for a fan and reluctantly, she went to a closet and took out a rusted, dust filled fan. Fortunately, she cleaned it and brought it up to to us. It really helped so i was very happy about that. Charged one euro for an 8 oz cup of ice. Would never go back and I do not recommend. Way overpriced for the quality of the hotel.