Grand Hotel Parco del Sole - All Inclusive

Sorry for late review!! We stayed at the hotel for 1 week last September, we can't fault the hotel. We loved our stay the staff were fantastic especially joe & nona behind the bar very friendly and always chatting to us, the manager Antonio always had time to speak to you the waiting staff and reception staff were very friendly too. The food and drinks were really nice too especially the gala night. We have booked again to come back this September can't wait x

Stayed here End of Oct ,for the price it was great.The area that the hotel is in is great for exploring the surrounding area .Room we had was nice , although plug points were sparse.The staff were friendly and helpful and the food was fine ,there was always something provided that I wanted to eat .I would definitely stay here again .

We (2 adults & 2 children) travelled to this hotel as part of an all inclusive holiday package in October. First impressions was good when we entered the hotel however that changed once we checked into our room. Room Our room was located on the 3rd floor. There was stairs and a lift. The hallway leading to the rooms was very dated, tired carpets etc. Initial feeling on the room was disapointing. The room was very dated. We had 2 single beds pushed together into a double which wasnt ideal for couples. The pillows were all stained. We had clean bathmat/towels put in our room which has dried in food/stains on them. The wardrobe was old and the sliding doors was stiff to operate. The electric wall sockets were dated and some of our power adapters wouldnt fit to charge our phones. Thankfully my husband took a extention cable and small adapter so we could charge our phones. The TV was small and dated, no coffee/tea facilities or kettle in the room. The bathroom looked like it had been updated recently however there was mould around the windows. We couldnt open the window to let steam out as the window was stuck shut. We also had ants in the bathroom. The ants were crawling up the walls and on the floor. The view wasnt great, looked on to trees, no balcony. Food The breakfast wasnt the greatest. It was the same every morning. No change at all. Loads of pastries left out which the flies loved. For the last few days we didnt even bother going for breakfast it was that bland. The lunch and evening meals was ok with plenty of variety however the food was often cold. There was not many snacks available during the day. There was some trays left out (assuming left over lunch/[pastries) but they werent covered up so they were crawling with flies/mosquitos. The all inclusive bar choice was ok but there was no branded alcoholic drinks except the Peroni beer on tap. The soft drinks were questionnable. The coca cola being poured from the bottle didnt taste like coca cola and tasted like cheap cola. Entertainment This was probably the most disapointing aspect of the hotel. There was no entertainment for kids at all except the pool. No games, fun nights etc. I felt for those couples/families there with young children as they must of been so bored. For the week we were there, the hotel had a lady play music, another night a man was singing and playing music on a keyboard and then they had some italian dancers. That was it. Some nights you were sat in the cold seating area with nothing to do. We ended up going out to buy some cards just for something to do. Only positives I could find for this hotel was it's location and staff. Not far from the train station and into the town centre of Sorrento. The staff were friendly and helpful. We have stayed in many 4 star resorts over the years and this is definately not a 4 star by any means. I believe this would have been back in its day (1970's) but not today. My daughter also came back with Glandular fe

This is the worst hotel I have ever stayed in .the lining in the room was thread bare grey and poor quality .the crockery was chipped table covers were thread, bare poor quality, and the food it was unexeptable we had turkey one night, and it was served raw. I had a piece put on my plate it had blood on it I gave it back to the server he cut the blood off had put it back on my plate the scary thing is he didn't know this was wrong no hygiene at all this was the last time we used the restaurant we ate out we had booked this as all inclusive very disappointed I complained to jet 2 as I did not take photos I didn't have a voice.my husband and myself were ill with severe diahoreha we still had this three weeks into us being at home .if I can stop one person from booking this poor hotel, I don't usually write reviews, but I feel so let down with this hotel and jet 2 as they recommend it.

Absolutely fantastic hotel , the staff were helpful and friendly, will definitely stay again.