Hotel Select Inn Sano-Ekimae

Overall, I think my stay was pretty good. It's true that the facilities were old and the equipment was noticeably worn out, but it was cleaned to a certain extent and I think it was enough for those who don't require too much comfort. In particular, the staff were polite and greeted me and answered my questions properly. In this respect, I felt that they were considerate of their guests. However, there was one thing that was very disappointing. That is, even though I clearly selected a non-smoking room when I made the reservation, I was actually given a smoking room. From the moment I entered the room, the smell of cigarettes was strong and very unpleasant. I thought about asking the front desk, but since I arrived late that day and was tired, I had no choice but to stay in that room. During my three-day stay, the smell of cigarettes never completely went away, and it permeated my clothes, luggage, and even my own body. Even when I was sorting my luggage after returning home, the smell was bothersome, and this point greatly diminished my overall satisfaction with the trip. As an accommodation facility, I feel that it is very problematic to assign a smoking room to a customer who selected a non-smoking room. This not only directly affects the health and comfort of the customer, but also affects their sense of trust. I strongly hope that such mistakes will be improved in the future. Overall, even if we take into account that it is an old facility, the non-smoking policy was insufficient, so it may be difficult to use it again. I hope that other users do not have a similar experience.

It's close to the station and there are izakayas and Sano ramen shops nearby, so it's convenient. (However, most ramen shops take a lunch break between 14:00 and 18:00.) They offered free pork soup, but it was only available between 17:00 and 21:00, so I was out and couldn't eat it. What a shame! There was a DeLonghi coffee machine (I think) at the front desk, so I was able to drink as much as I wanted.