Hotel Select Inn Sano-Ekimae

Overall, I think my stay was pretty good. It's true that the facilities were old and the equipment was noticeably worn out, but it was cleaned to a certain extent and I think it was enough for those who don't require too much comfort. In particular, the staff were polite and greeted me and answered my questions properly. In this respect, I felt that they were considerate of their guests. However, there was one thing that was very disappointing. That is, even though I clearly selected a non-smoking room when I made the reservation, I was actually given a smoking room. From the moment I entered the room, the smell of cigarettes was strong and very unpleasant. I thought about asking the front desk, but since I arrived late that day and was tired, I had no choice but to stay in that room. During my three-day stay, the smell of cigarettes never completely went away, and it permeated my clothes, luggage, and even my own body. Even when I was sorting my luggage after returning home, the smell was bothersome, and this point greatly diminished my overall satisfaction with the trip. As an accommodation facility, I feel that it is very problematic to assign a smoking room to a customer who selected a non-smoking room. This not only directly affects the health and comfort of the customer, but also affects their sense of trust. I strongly hope that such mistakes will be improved in the future. Overall, even if we take into account that it is an old facility, the non-smoking policy was insufficient, so it may be difficult to use it again. I hope that other users do not have a similar experience.

I stayed there the previous week, but the bath still smelled moldy and there were signs of something peeling off. The parking lot under the building is full after 6pm. Therefore, you will have to park in the surrounding hotel's contracted parking lot.