Tenuta Negroamaro

We spent a lovely 5 days at this superb property out in the countryside but close to the sea and with good connections to other sites/ attractions. The location is peaceful with distant sea views from the terrace while the suites are beautifully appointed some with plunge pools. The staff were great and couldn’t have been more helpful and charming. All are meals were very good and served on the covered terrace. Fantastic few days and would thoroughly recommend

A huge disappointment for us on our trip through Puglia. The photos of the hotel were gorgeous and stylish however we were met with unprofessional service and a tiny room for a family of 4. We were very clear in our emails with the hotel that we were 2 adults and 2 children. What they should have told us is that they do not have rooms to accommodate that size of family. Instead they put us in their largest room which consisted of a queen bed and added a small single mattress to be room. (European “queen” is probably a couple inches wider than an American queen). When I asked the reception if this was the largest room her response was unprofessional and defensive. The room was not relaxing and we were dying to get out as anywhere we stepped we would run into our luggage or each other. Additional examples of unprofessional service: The front desk woman had saved my husband’s name wrong and had been messaging a different person on What’s up for all of the pre check in correspondence. She chuckled and thought it was funny. The landscaping needs work, there are dried areas of piled up branches and there is a lot of land not tended to. The entrance gate of the hotel and surrounding are also lacking beauty and unkempt. The lunch menu is severely lacking. There were very few items, nothing appropriate for children and a limited unappetizing selection. The hotel has only been open 2 years and clearly they are still ironing out details.