Hotel Schwarzer Adler - Sport & Spa

We just came back from a wonderful week at Schwartzer Adler. In the last couple of years we've visited several hotels in the Italian and Austrian Tyrolian alps and the facility and hospitality at Schwartzer Adler is on par in most and better in some aspects. We were a large group of three families with 6 adults and 8 children. The rooms were well laid out and comfortable, although a tad warm (easily resolved by opening a window). The playroom proved a hit with the younger crowd and the caregiver there really handled the kids well and they loved going there every night. Tea time after ski was fantastic, really great to unwind and share the day's adventures, and the food at dinner was superb (breakfast is great, but we're not really breakfast people). There was always something to satisfy every guest. Pools (both indoor and outdoor) were warm (the acoustics in the indoor pool are harsh but I think that cannot be helped really) and offered hours of post ski fun, and the sauna areas (both for families and adults) was fantastic. Staff was super friendly and helpful, when things needed fixing they really responded quickly (we had a sink that didn't drain and before I hung up the phone to ask for housekeeping there was already someone at the door), and there was always someone with relevant expertise to answer any question we had. In summary, the Schwartzer Adler offered such an unforgettable experience for us that when we left the kids begged us to come again. We're looking forward to our next time at the Schwartzer Adler!

Since many years, we were guests at the Schwarze Adler in beautiful St Anton. Unfortunately overtime we saw a detoriation of almost every aspect of this hotel: facilities itself are neglected. Service is not satisfying and last not least the front desk appears to be dysfunctional and impolite. Here we can remember Mr Zoran in a negative way. Most of the staff members don’t understand or speak neither English or German. Never again. Thanks God the are many other options at the arlberg to find more comforting hospitality at a better price.

You always need a certain standard and the Schwarzer Adler meets all those of a alpine hotel. What really makes a difference to us is how the staff takes on their tasks and in particular how they interact with the guests. The staff at Schwarzer Adler are just outstanding. Personal touch without being intrusive and assisting with anything needed without hesitation. Always feels like a home from home!

Really extraordinary Hotel. It'd not often that I find myself so comfortable in a hotel that I don't want to go out and explore. The Schwarzer Adler has a high level of expectation that it achieves through the superb kindness and helpfulness of its staff. I especially want to thank.Mr. Nagradic for all his time and energy to help.me have a comfortable stay. And the best service was from the sweet and knowledgeable server Lena, who helped me with bringing my breakfast to my room and knew exactly hownI liked my coffee. My room was very beautiful, and, considering it was not one of the "renovated" rooms, it was beautiful with flowered carpet beautiful armoire, wonderful bed and and pillows. The soap smelled lovely. The food is really good, and some of the desserts were too pretty to eat (almost!) You can have a fresh juice from.diverse fruits. Thank you to Aphrodite, another lovely server who made the juice for me. The housekeeper was so attentive and efficient. The indoor pool was relaxing and just the right temperature. The spa area was so fine. I especially lived the outdoor area to the spa, where they have a little Japanese garden and you can sit and be calm, even as it raining. A total delight and really difficult to leave. I thank Herr and Frau Tchol, the owners of this magnificent hotel that has been proudly run by their family for generations. Vielen danke! Grazie! Merci! Thank you!