Season 4, Sangli

we went to sangli for my daughter's state tournament. we choose this hotel for overnight stay. and the experience was shocking😱. to begin with we checked in at around 12.30 noon. and after getting fresh, decided to order the lunch in room. but when we called the in-house restaurant, they told us that lunch will only be available after 1 hour. thats almost 14.00... we decided to go out for lunch. at evening, As the in-house restaurant has loud music, we again have to go outside. Post dinner when we return to our room. When my son tried to open the curtains, to his and my horror the top frame of the curtains fall crashing down.. Thank god I could reach there quickly, the frame fall on my head. Otherwise there could have been a serious accident. The other families had already suggested us not to book at season 4. Now I think I should have listen to them. Bathroom was below average. With sink tap broken, and no partition for shower and wc. Only one Towel was there. No soap. On next day morning, we had to reach match venue by 9.00. The complimentry breakfast was starting at 8.00, when we reach the restaurant, they told nothing will be ready till 8.45... Again we had to go out for breakfast. With already paid for breakfast while booking the room. Only good part was the guard at the parking.. He was very helpful. Overall very bad 👎experience. There are many better hotel at the price they are charging. I can tell this as as at tournament we discussed with many families and friends

I had to check out in the mid night right after 4 hours of checking in. It is not a family hotel. There were people drinking in the hallway and abusing in the middle of the night. There was a cigarette lighter and a belt on the table in waiting/lobby area near reception. And they keep the lights turned off all the time. Very shady place.

There were bed bugs on bed. Changed 4 room, but same issues in all rooms. Even their suite rooms also have bed bugs and cockroaches issues. No cleanliness. I would recommend this hotel to no one.

Terrible experience Reasons 1. Unhygienic Breakfast location At Breakfast location, bar operates in night. The management don't even bother to housekeep the area before serving Breakfast in morning. 2. Dirty cups and utensils The tea cut, spoons are literally Dirty and have coat of accumulated dirt. 3. Costly room service - I stayed in numerous 3,4 star hotels but compare it them food and drinks served in rooms are Costly. 4. Low food taste - the food served in rooms cold, taste bland. Only good point - staff are polite. Before writing this review, I requested staff to ask manager to talk to me, but no one bothered to talk to me and take corrective action.

Allotted room was in very bad condition, washbasin was not having water even then flush was out service. Room was having some kind of odour

Good clean room. Prompt service. Nice check in and check out experience.

Need to improve room service need to upgrade

Average ambiance and amenities also hotel is under renovation

Stay was very comfortable and the staff was cooperative i had a very good experience