Sonesta ES Suites Atlanta - Perimeter Center North

This was an absolutely miserable experience, none of the amenities were available at all. These were advertise adminities that I used to determine whether or not to stay at this hotel or some other hotel. It doesn't have a laundry center despite the ad, it doesn't have free breakfast, it doesn't have a gym, it doesn't have a pool, it doesn't have toiletries or convenience store functions except for a tiny number of them that is clearly out of stock. All of these reviews are lies because none of that stuff was here when I got here. I was told to go to a laundromat 2 mi away. I am here on business. I don't want to drive to a laundromat after work. I should really hold them accountable for breach of contract because none of the advertise amenities that I reserved for were available when I got there. The excuses that they're going under some kind of renovation. That is still a breach of contract. This is not the advertised three-star experience. This is not three stars. Avoid this place like the plague.

This is a poor example of a hotel. My wife and I had reservations for a business trip arriving January 13 departing January 19th. When we arrived, we were told by the person at the front desk that the hotel changed ownership and that the amenities are no longer given. There was no breakfast, wifi, workout room. This change of ownership the week prior to our arrival. We wouldn't have made reservations to this hotel if this happened! We had to get coffee, glasses and other items to make this our stay work for us. Not to mention we had to go grocery shopping to get our breakfast meals.

This is long, but please read. I am detailed. If there was a zero star option, I would have put it. DO NOT book this hotel! We stayed their two weeks ago. It was a two bedroom suite with a small kitchen. This is a very outdated hotel, which I could handle if the room was clean. The stove had stains on it, the cups had smudges like someone did not clean them. On top of that, when we went to wash the dishes, the dish soap was watered down to make it look refilled. There were cigarette burns in the pillows, drapes and the side of one of the beds. How long has it been since smoking was allowed in any enclosed space? My Mom said her bed was comfortable, but I had springs sticking into my back. The bathroom counters had red stains on them. The front desk people were not friendly and did not work in a timely manner. If you need more towels or clean anything, don't expect the staff to take the time to bring them to you. Oh No! You must walk them down to the front desk (this could be quite a walk because the building is set up like apartments) and give them the dirty towels before they will switch. How is this making it about the guests? This shows distrust. The pool has been closed since 2020 per an employee. Don't believe the pictures. Also, I received no itemized bill. I will give a shout out to the breakfast hostesses. They are amazingly kind. If you have mobility issues, there are no elevators or carts to help. I was lucky enough to have my children help me down the stairs. This place is horrible. If you are looking for a good place to stay, there is a Sonesta Premier Center. Go there! DO NOT stay at Sonesta Premier Center North.

If you stay at this hotel, you simply have to try the following at the excellent hotel breakfast: Step 1: Get a large chocolate muffin, cut in half, and microwave for a few seconds. Step 2: Spread peanut butter on each half. Step 3: Sprinkle generously with white chocolate chips and rainbow sprinkles (provided in the breakfast area!). Step 4: Buckle your seatbelt and get ready for the culinary ride of your life! Trust me, you won't regret it!