City Lodge Hotel Sandton, Katherine Street Reviews

Great hotel for the price. Excellent location. Central for anything around Sandton and it's right on the Gautrain bus line which is very convenient.

It’s ok Break fast varieties should be improved and a bigger tv screen will be better Slept in room no 264 there’s some noise from may be a pool compressor though not much but should be considered and when there’s a gathering you can be distracted by some noise I recommend the hotel

The travel agent suggested this hotel as it's the best (and safest I assume) area of Johannesburg. The hotel is a classical city hotel. I found the interior a bit boring and old-fashioned. Service was ok and they helped me with ordering a taxi when I wanted to go to the shopping centre. The recommended against walking, even if it was a short walk. Breakfast was surprisingly good. I could even order an omelette with my choice of filling. In the evening I chose to have a light snack dinner in the hotel's breakast/lobby area, as I didn't want to take yet another taxi. Food was a bit boring. All in all, the hotel felt like ok value for money. - Pool was unheated.

A friend and I decided to stay in 2 different budget level hotels for a weekend in Sandton, so I'm comparing this with Park Inn, across the road. Both are well located, and almost the exact same price. City Lodge is older, with older style room layouts, which means they are slightly larger with better quality finishes, and have separate en-suites. However they are grubby, not dirty, as the rooms and bedding were clean enough, but tired. The carpets and curtains are looking past their sell by. The aircon unit was broken, and looks like it had been for a while, but it was cold weather so I just opened the window a bit. The facilities are lovely, it's set in established gardens with wonderful trees. There's a decent bar, and we had excellent toasted sandwiches and chips late. This was after scouting the separate restaurant, which was empty at 9ish on a Friday night, had odd decor and peeling wall paper bad enough to warrant keeping walking straight out. Breakfast sounded pricey, so we tried local restaurants rather. The staff were great, very friendly and helpful, including the night porter who returned my charged cell phone, since I'd forgotten my charger adapter and the rooms done have USB port chargers. I'd choose Park Inn again just because its fresher inside, and for me that feels better. But not if was warmer weather and you want pool time!

Excellent staff and decent breakfast fare in a quiet and unhurried environment make this one a good bet for a business meeting. The cold food is decent and available in good variety, and the cooked fare is good.

Stayed at this hotel for 4 nights in our holiday in JHB, and loved the hotel itself with some few staffs. But my only complains is, when we arrived there was no tooth paste and tooth brushes in the room, we then called the reception and we were told to wait for 15 munities but it took 45 minutes. Another complain is, there's one old woman who serve the breakfast, she's very rude. I'm African man and I do respect the old woman(due to our culture), but I have never seen a rude woman like this. I asked her for the black tea, and she was bring the hot water, I asked her politely that I have ordered you the black tea and she responded loudly and said you said HOT WATER....! we felt so embarrassed. However, despite those two things, the hotel is very beautifully, good location and I don't mind to stay there again if I will come back to JHB, though they should work on those two things.

The toiletries are exceptional The receptionists are very friendly and receptive.The kkitchen staff are ready to listen to guest needs.The swimming pool is neatly kept.The shade outside is very serene.The security at the gate ensures maximum security.

The hotel is very close to amenities including the conference facilities in Sandton. Easy to find whether driving from the OR Tambo Airport or driving from the Sandton Gautrain Station. It is less than 30 minutes' drive from the OR TAmbo airport

From a clean room to friendly staff. This is a recommendable hotel to stay. The room had clean sheets, fluffy pillows, beautiful scenery, what more could you ask for. I really enjoyed my stay. Will be going back the next time I am in Sandton for anything.

The Service and customer care is on point.The stuff is so friendly.whenever I’m in South Africa,I love staying at any of the City lodges.i really feel welcome and it’s like home.The rooms are always clean and the food is very fresh.just Awesome!

Thank you very for you service it was The best 👌 I would like you to add sanitary bins and fridges so that we can put our drinks other than that yourselves and your place nice and clean Keep up the good work may your business grow Thank you 😊 🙏 💓 ☺️

The wait at the restaurant is ridiculous. I waited more than 15 for someone to offer me a menu, ordered a chicken burger and more than 1 hour of waiting. Never again will I ever book this place. The restaurant is half empty, one cannot even blame short staff because less than 20 people were there and we were all complaining about the same thing.

Front desk lady was very friendly from the moment we checked in to the moment we left.. Staff were also very accommodating due to circumstances we had to checkout late yet they understood. Room was clean and tidy. No noise. Very peaceful surroundings.

First visit and never again. Rooms are not well maintained from a maintenance perspective. Stayed for the week and on my 1st night had to request another room due to the noise of the air-conditioning. I cannot believe that the team here are not aware of the noise and you still felt it ok to place me in a room like that for a week and there were plenty other rooms available. I person having dinner one evening mentioned to his friend that he always requests a room on a specific side due to noise so definitely they are aware. So besides having to walk past stinky socks in the passage and having your breakfast messed up, the last straw was this morning. When going for breakfast I was asked by a staff member to get something in my room. I could not hear her and said ok and waited. The lady walked in opened my curtains and windows etc and started removing the bedding. My goodness I have not even checked out yet. This was at 8. PS Terence and the breakfast manager are awesome. They know what customer service is.