Premier Inn Isle of Wight, Sandown (Seafront)

We are regular clients of premier inn and have stayed at Sandown seafront before. This time it really was excellent. The receptionist was really helpful, especially when we wanted to add the evening meal deal and when we had a problem with the television. When we got to our room it was absolutely spotless and warm. And an added bonus was a view over looking the sea. And a comfortable bed. Also tea and coffee was available in the room and extra if needed in the reception. Breakfast had a big choice and the cooked breakfast was nice and hot. We had the evening meal deal and again it was very nice and fast service. A big shout out for the young male waiter who couldnt do enough for us. Sandown itself is a bit run down but the beach etc is very nice. And we travelled everywhere visiting other resorts and other attractions from the hotel. No where seems to far. Premier inns should be proud of the team at Sandown seafront.

Such a lovely hotel on the seafront with a beautiful view out to sea. The room was very clean and to a high standard. Reception team were very friendly and welcoming. We used the little car park behind the hotel near the church had good prices. Definitely would stay again!!

I booked this as a 3 night getaway for myself and my brother as he had just recently lost his wife and thought a trip to the Isle of Wight where we have spent many holidays since childhood would do him good.Upon arrival at check in at the nominated time of 3pm,found no reception staff at the desk and had to ring a buzzer to summon someone to eventually come out of the back office.Upon giving my name was told, quote” ah yes.A double with sea view”when we had in fact booked a twin room.Thank goodness I had a paper confirmation copy with me that stated twin room.After tweaking around on his computer we were given a twin room with double bed and sofa bed at the back of the hotel but the sofa bed had to be made up,and to facilitate this we told him we would just drop our bags off and go out.Upon returning 2.5 hours later,nothing had been done.I returned to reception and was greeted by a very helpful member of staff(Leanne) who rectified the problem immediately by come up to the room herself with bedding and towels and made up the sofa bed herself stating the information hadn’t been passed on.I got the feeling that our booking and original room had been reallocated to someone shortly before our own arrival.Rant over,the staff were generally cheerful and the breakfast was what you would expect for an unlimited buffet style breakfast.The location on the seafront was ideal but feel that with some exceptions,the staff were unprofessional in manner and dress(no corporate uniform just own jeans and tee shirts).Would I stay again? Probably for the location.As a footnote,upon checking out I saw the original receptionist and said to him”did you forget anything the other day when we booked in”.Leaning back in his chair and hands behind his head,said,” I don’t ever forget things”

Sandown was clearly once the seaside destination of choice for the Isle of Wight... the town is not looking at it's best, and out of season it was a shadow of it's former self. But all that is out of Premier Inns control. The hotel itself is a shining jewel on the seafront, with a sea view to wake up to each day and a team that cared for us every step of the way (even with a broken lift). The rooms were clean, tidy and exactly what you expect from Premier Inn (the housekeepers obviously work hard to keep it that way). Not run by Premier Inn but the attached Cookhouse and Pub restaurant also had a great team and great food. The Meal deal is a bargain, but so is the £10.99 Sunday roast (it was packed and had a great atmosphere). Even out of season, the pier was open (full of amusements) and as a base to explore the island, Sandown Seafront is a great place to start. We used it as our base to explore St Helens, Bembridge, Ryde and Newport and it was a comfy bed for the night and a great place to wake up and take a morning seaside walk. I hope the high street and surrounding area now follow Premier Inn's lead and start to bring Sandown back to what it once was.

Dusty windowsills, smear and finger marks on bathroom mirror. Only 1 lift working we was there 3 nights and the other was out of order. Not good enough also drinks vending out if order all of 3 days stay. I have been staying here since it opened and its the 3rd time we have visited.

We had a double room on the 2nd floor. Clean quiet room, comfortable bed, blackout curtains, decent shower - added bonus of a sea view. Friendly helpful staff at check in, bar and breakfast. On street pay and display parking or car parks nearby.

Perfect location, very friendly staff, super comfy bed, room was clean. Paid for breakfast wasn't disappointed very good choice of foods. We ate there one evening and the service was very good, very good choice of food very quick service didn't disappoint. Would definitely go back again and would definitely recommend.

We love the Premier inns and have stayed in them for many years. This time we went to Sandown on the Isle of Wight and it lived up to all our expectations. The beds are extremely comfortable, the view was fantastic and it was very well placed for us to travel around.