Guest User
January 22, 2025
Hotel is renovated and rooms are comfortable. Spa is quite good, especially the big jacuzzi outside. Massage is excellent and professional. Breakfast is terrible, and very basic. Some badly dried eggs, some salad which feels more like plastic, and some fried bacon.. We also had a dinner, and food had no taste. Management needs to seriously work on attitude and client orientation. Asked cleaner for extra quilt, since it was cold, and she just dropped it and disappeared without any bed sheets. I called her back and then she inserted the quilt inside of the bed sheets. Restaurant waiter, was arrogant, and ruth during the dinner on 20 January. Probably since this is state property, and they get salary anyway. The hotel needs to work seriously on service improvement and staff attitude.