Akelarre - Relais & Châteaux
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in San Sebastian

Akelarre - Relais & Châteaux

No.1 of Scenic Hotels in Basque Country
Padre Orkolaga Ibilbidea, 56, San Sebastian, Basque Country, 20008, Spain
Show on Map
We Price Match
hotel overview picture
Highlights
Free parking
Delicious breakfast
Ideal location
Lots to do
Amenities
Sauna
Spa
Massage room
Gym
Private parkingFree
Airport pick-up
Car rentals
Bar
All Amenities
Property Description
With a stay at Akelarre - Relais & Châteaux in San Sebastián (Igueldo), you'll be within a 15-minute drive of Concha Beach and Monte Igueldo. This luxury hotel is 13.6 mi (22 km) from Zarautz Beach and 1.6 mi (2.6 km) from Bay of Biscay.
Show More
9.2/10
Great
Nice design new hotel
All 58 Reviews
Surroundings
Airport: San Sebastian Airport
(35.0 km)
Train: Donostia-San Sebastián
(16.8 km)
Train: Gare d'Hendaye
(35.7 km)
Landmarks: Undermount
(230m)
Landmarks: wecamp San Sebastián
(340m)
View on Map

Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Akelarre Suite
13

Akelarre Suite

1 King bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Deluxe Room with Sea View
12

Deluxe Room with Sea View

1 King bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Double Room with Sea View
10

Double Room with Sea View

1 King bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability

Guest Reviews

9.2/10
Great
58 reviews
Verified Reviews
  • Cleanliness9.2
  • Amenities9.2
  • Location9.2
  • Service9.2
Average for similar properties in San Sebastian
Most Mentioned
AI Summary
The accommodation provides modern facilities, exceptional service, and a beautiful cliff-top location with ocean views. Guests enjoy the delicious breakfast and luxurious, well-designed rooms with spacious balconies.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
May 23, 2025
酒店在郊區位置,但是去到市中心很近。整體環境很安靜,適合躺平的行程~
Translate
J‍i‍a‍n‍g‍l‍u
July 28, 2024
This hotel under the three-star Michelin restaurant can only be described as perfect, with its beautiful scenery and dishes, as well as the 5J breakfast that is always provided.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 19, 2024
Nice design new hotel
Original TextTranslation provided by Google
C‍l‍i‍f‍t‍o‍n‍ ‍D
April 30, 2025
While every review of Akelarre already highlights the breathtaking beauty of the resort—the striking architecture, stunning views of the Bay of Biscay, and the intimate luxury of a small number of suites—I want to echo that this property is truly exceptional in every way. But what really sets Akelarre apart is the level of personalized, world-class service that goes far beyond even five-star expectations. From the moment we arrived, the concierge team was always available, incredibly responsive, and genuinely warm. Every staff member seemed to know us by name and made us feel completely at home. It's rare to find service this intuitive and consistent. A standout moment came on the first day of our stay, during what turned out to be one of the worst power outages in Spain and Portugal's history. Remarkably, we didn't even notice—the hotel’s private backup generator kept everything running smoothly. But when the staff tried to confirm our lunch reservation and taxi, they couldn’t get through to any vendors due to the blackout. Without missing a beat, Lucie graciously offered to drive us to the restaurant in her own car. She walked us in, explained the situation to the staff, and didn't leave until we were seated with wine and appetizers. That level of care and thoughtfulness is rare and deeply appreciated. It turned an unexpected hiccup into a memory we'll treasure. We came here for a special occasion—our 40th birthdays and our anniversary—and left feeling like we’d been guests in someone’s home. Akelarre is more than just a luxury hotel; it’s a place where every detail is intentional, and every guest is treated like family. Could not recommend more highly. We can’t wait to return.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 4, 2025
Una pena que al liquidar la habitación, te cobren el gel y el champú. Nada más y nada menos que 37 € el bote. Creo que es un gesto muy poco elegante que cuando menos tenía que haber sido avisado con antelación. No he estado en ningún Hotel en mi vida, Donde te cobren los productos del baño. Una pena, detalles como este para mí, denotan poca elegancia. El lugar estupendo, el resto muy bien. Un poco pasado de precio.
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 28, 2025
We found Hotel Akelarre through a search of Michelin star restaurants in San Sebastian. After a very busy several days in Barcelona, it was such a treat to totally relax and be taken care of by your attentive, friendly and thoughtful staff. We had a spectacular experience with everyone on your staff, but particularly enjoyed Javier and Nekane. They went above and beyond to make our stay as comfortable and enjoyable as possible, allowing us to rest and be pampered. The room was perfect, and I was particularly impressed with the closet storage...traveling for 10 days requires many belongings, and not having to trip over our things was much appreciated. The entire hotel is stunning. The view over the sea was so impressive, and overlooking the countryside seeing the local area was very special. All of the food was so fresh and immaculately prepared...dinner at Akelarre was an incredible gastronomic experience that we will never forget. Admittedly, there were more than 13 courses and it was a very late night, and some of the courses we didn't actually eat because they were more visually impressive than tasty. There was a regular use of gelatin that was somewhat offputting at times. That said, it was a spectacular hotel and experience, thank you so much for one of the best hotel stays we have ever had!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 24, 2025
Echt heel erg slecht en mega duur nooit boeken daar want service hebben ze nooit van gehoord paar mails gestuurd nadat ze aangaven geen klanten op te lossen toen we er nog waren dus daarna diverse keren contact gezocht ze behandelen je daar als een hond. Wij waren bijna 2000 euro kwijt incl lunch en echt wat een slechte tent nooit maar ook nooit heen gaan
Translate
A‍l‍i‍n‍e‍ ‍K
April 8, 2025
Vendredi 4 avril au soir, l’ange des cuivres n’est pas passé chez Akelarre pourtant 3 macarons Michelin. Menu célébration anniversaire 50 ans… Hélas, il n’y avait pas grand-chose à célébrer dans l’assiette. Un restaurant qui visiblement vit sur son passé, et qui perpétue de façon un peu ridicule, le culte de son propriétaire depuis 50 ans (présentation d’un espace où sont stockées les récompenses et trophées glanés par le chef...). Créativité un peu surjouée, (visite un peu ridicule d’un laboratoire de recherche pour les nouvelles réalisations) et approche surannée d’une cuisine dénuée d’intérêt et complètement fade. Les amuses bouches semblaient avoir été confectionnés par l’équivalent d’une filiale locale de Potel et Chabot, sans identité culinaire ni caractère. Des mélanges chaud froid inutiles, des consommés bof, bof, des gelées un peu convenues et des gélatines inutiles … Les sauces manquaient de concentration et certaines cuissons étaient trop appuyées. Bref, ça manquait de tranchant, de personnalité, d’âme et d’émotion… Une cuisine laborieuse sans aucune finesse, voire parfois franchement mauvaise. Un ennui total, un ratage complet et une vraie déception pour un niveau à peine 1 étoile en étant bienveillant!! Le tout bien sûr facturé au prix fort… On ira se réconforter dans les chambres de haut Standing, de votre magnifique, établissement, entièrement rénovées en 2017, avec vue sur l’océan…. Au fait @pedro.subjiana Pourquoi après un séjour de plus de 48 heures dans votre domaine n’avez-vous pas estimé nécessaire d’échanger avec nous malgré nos observations à vos équipes le premier soir en restant tapi dans un mutisme total? Nous n’avons pas touché à 3 plats sur 11… Et pas fini 2 plats…. Dommage et triste @gwendalpoullennec ??
Translate

Services & Amenities

Spa
Gym
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children are not permitted to stay in this room type.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
TypeAmerican, Continental, Full English/Irish
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 22
With a stay at Akelarre - Relais & Châteaux in San Sebastián (Igueldo), you'll be within a 15-minute drive of Concha Beach and Monte Igueldo. This luxury hotel is 13.6 mi (22 km) from Zarautz Beach and 1.6 mi (2.6 km) from Bay of Biscay.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an attached winery, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Grab a bite at Akelarre, one of the hotel's 2 restaurants, or stay in and take advantage of the late night room service. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 8:00 AM to 10:30 AM.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 22 air-conditioned rooms featuring iPod docking stations and minibars. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and plasma televisions are provided for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and bidets.

Frequently Asked Questions

What is the cancellation policy for Akelarre - Relais & Châteaux?

The cancellation policy for Akelarre - Relais & Châteaux varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Akelarre - Relais & Châteaux?

Standard check-in time at Akelarre - Relais & Châteaux is 15:00 and check-out time is 12:00.

What amenities and services are available at Akelarre - Relais & Châteaux ?

Akelarre - Relais & Châteaux offer top amenities and services include Sauna.

Does Akelarre - Relais & Châteaux provide breakfast?

Yes, Breakfast is offered at Akelarre - Relais & Châteaux. Breakfast option(s): American, Continental, Full English/Irish.

Can I bring my pet inside the Akelarre - Relais & Châteaux?

As much as we love pets, unfortunately, we are unable to accommodate them in Akelarre - Relais & Châteaux.

How far is the Akelarre - Relais & Châteaux from the closest airport?

The closest airport is San Sebastian Airport, and it is about 41 mins from hotel by car (35.0 km).

Is airport shuttle service offered by Akelarre - Relais & Châteaux ?

Yes, at Akelarre - Relais & Châteaux, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportSan Sebastian Airport
Distance to Airport34.98KM
Nearest Train StationDonostia-San Sebastián
Distance to Train Station16.77KM
Average Price FromPHP76245
Hotel Star Rating5