Lasala Plaza Hotel

**"BAD: Beware of the 'Upgrade'"** Our priority when booking was the room size and budget, so we reserved a 32m² City View room. At check-in, the hotel staff offered us an "upgrade." He said that for an additional €25 per day, we could "upgrade," so we agreed. However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded. I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day. Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was "upgraded," would you? You’d say the view was different or better. The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room. While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests. In the end, we ended up paying the €25. **Beware of the 'Upgrade.'"**

I was bummed the Nobu Hotel was sold out, so booked here. However, I think we won with this hotel. The location was awesome. Everything was 10/10. I only wish that had 1-2 vegan pinxtos on the menu (as the bars in town do now) and a jacuzzi on that roof (pool is way too cold)...otherwise - perfect! We stayed here for 3 nights in early July. I was only able to get us a situation where we had one room for a night and another room for 2 nights, so kinda annoyed we had to swap rooms. However, they made this so easy for us. We left our packed bags in one room, went to brunch, came back and the swap was near done. We sat for a drink and they came over and handed us keys. Easy! Our smaller room was night one, and the size was large for EU rooms, so I was shocked that this was the smaller room. When we moved to the larger room, it was pretty huge for an EU room. Everything about the rooms made this a great 3 night stay of comfort and quiet joy. Bed was great. Bathroom was great. The towels and sheets were what a luxury hotel should offer. The hotel is small- like 65 rooms over 6 floors. The rooftop pool is lovely and ADULTS ONLY makes everything just bliss. I thank this hotel for doing this. The roof bar staff is great. One bartender gave us a hot local tip to hike to the top of the mountain next to the hotel for a bar and we did= well worth it! The front desk staff handled a dinner booking for us one night with ease. Our car service was booked for the airport when I booked the room and added into the total fee... easy! Overall I truly felt like this place understand its demo... adults and no drama. We would 100% suggest this hotel to other adults traveling and if we return to the area, this would be my first choice. I am loyal to Bonvoy and they do have a luxury property in town nearby. However, I picked LaSala because it's on the water and adults only. It was the right move! Thank you, LaSala for a lovely stay :)