Nobu Hotel San Sebastián

The hotel itself is nice. The rooms are quite small but comfortable enough. I was staying by myself so I think if I had a second person in there it would have felt very cramped. The location of the hotel is beautiful. Across from the ocean and easily walkable to old town and the center of San Sebastián. Nobu the restaurant was mediocre compared to the other branches in the world. Definitely not up to par with the Miami one which is where I’m from. I definitely would not return or stay at another Nobu hotel though based off this experience. The hotel staff was shockingly unfriendly. It was like they couldn’t be bothered. Even when you walked by them they wouldn’t say hello or anything. It was very strange. Concierge was not helpful at all and the food recommendations we were given in person were laughable. You’re in Michelin star city and were told to try “Mama Mia” for Italian food. Please, look the place up. Even at check out no one asked anything about the stay. Zilch. Breakfast staff were the best of the bunch. Always in a good mood and helpful and on point. They definitely hussle. They should be swapped out for the front desk staff because i had never experienced anything like this. I must point out that the gentlemen who handle the suitcases were all helpful and attentive.