Name: AC Hotel San Sebastian de Los Reyes
Address: Avenida Cerro del Aguila, 15-17, San Sebastian de los Reyes, Community Of Madrid, 28700, Spain, Avenida Cerro del Aguila, 15-17, Overseas, Spain
Rating: 4.2

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AC Hotel San Sebastian de Los Reyes Reviews

AC hotels by Marriott

All reviews

Positive reviews

Was easy check in and had all needed amenities, is close to a shopping center and the airport but otherwise wouldn't really come to this location.

Las instalación muy limpias, la habitación amplia, el desayuno lo típico de un bufet de hotel, la ubicación está bien comunicado, por poner una pega la TV no tiene muchas opciones y tampoco puedes poner Internet o conectarte a neflix.

很晚才入住，感覺離市區遠了一些，不過只是為了離機場近一些。房間挺乾淨，是萬豪旗下的。

Restaurant

24-hour front desk

Parking

Luggage storage

Car rental

Wi-Fi

Breakfast

Non-smoking room

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Stunningly beautiful hotel right on the river in San Sebastian.  The entrance hall is palatial.  I was lucky enough to get an upgraded room, and it was huge!  Staff were really friendly and welcoming.  Location is excellent - it makes this hotel a perfect place to explore this gorgeous city.

The hotel is across a shopping mall in the far northern suburbs of Madrid. We had a car so this was not a problem. The hotel is just overpriced for what it offers and it’s location. The rooms are a bit dated and customer service is non existent. We parked the car in front and avoided the hefty parking fee. The view from our room was terrible: a car mechanic’s shop. Breakfast was expensive and not justified for the price of close to 20 euros. We used points for this property but wouldn’t stay here again, there are many other options in the area.

Terrible experience at this hotel, basically it is a ”do it all by yourself hotel”. My girlfriend arrived yesterday night, 31st of December, from a long trip and loaded with 3 heavy suitcases. Around 10pm there was only one receptionist on duty, a bit high on alcohol, no clerk nor any carriage to transport the luggage, no food or room service. Next morning same story, nobody to help, no breakfast served at 7:30 am, or any hep received or offered with the luggage. Honestly, I usually had good experiences at Marriott hotels, a prestigious worldwide well known brand, but in the Madrid´s San Sebastian de los Reyes branch, service and assistance for guests is an extra nowhere to be found. Please avoid this hotel, any other nearby should be a better option.

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Discover 44 AC Hotel San Sebastian de Los Reyes reviews, rated 4.2 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

AC Hotel San Sebastian de Los Reyes Reviews: 44 Verified Reviews Latest 2024 | Trip.com

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