The Phoenix Resort

The pheonix resort is THE TOP destination in ambergris caye for your honeymoon. The staff made it so special, the room was beautiful, and the view of the ocean from our room was beautiful! Thank you and we will be recommending this hotel to all of our friends traveling to Belize

The best hospitality we'ver ever had!! Beautiful accommodations, spacious, amazing views. The staff goes above and beyond to make your experience special, from reserving restaurants, excursions, golf carts and providing things you may have left at home. Daily happy hour is the cherry on top!

This was my third trip to San Pedro and The Phoenix Resort. It feels like home. The staff is amazing. They are very caring and committed to making sure everyone has a good time. They are always available and will always find you a solution. The excellent service starts before you reach the island. The staff will reach out to help with your flights and arrival. The apartments are clean, safe and have everything you may need. The resort offers a lot of activities. The spa offers some of the best massage.

The resort is spectacular. Extremely clean. Well located, within walking distance to many restaurants and bars. The staff is extremely courteous and friendly. They will help you with reservations to restaurants, golf cart and scuba diving. We can't wait to go back. Already booked for next year.

The Phoenix Belize is a phenomenal resort! From the moment we made our reservations to check-out, their staff took awesome care of are party. And the ladies of Sol Spa made those of us who recieved treatments baby soft again. Rooom service was perfect as well. Experiencing turndown service was new for me and housekeeping took exceptional care of us all. Trip #4 in the books. Can't wait for #5.

I just completed a week long stay at Phoenix with my two kids (both under two) and their grandparents. We also had my nephews and their parents in a second suite. The stay was wonderful. From the minute we booked, the entire staff went above and beyond to help us prepare including stocking the room with baby snacks, diapers, pack and plays, and highchairs at our request, and helping to book a babysitter to stay with them a few times at the Kid's Club (they require an additional sitter if your kids are under 4, otherwise you can just drop them off). They even took the time to put outlet covers throughout the suite, and to add kid friendly plates and forks. We were always greeted with a smile, their information was so helpful, and the team helped to book several excursions that were seamless from an operations standpoint. They also helped us find a photographer to take a few pictures of the family for the grandparents. The location was top notch -- lots of interesting places to explore in walking distance and they helped us book golf carts for getting to the other parts of the island. The resort also had complimentary activities -- we attended a chocolate tasting, a rum tasting, and a s'mores pit, as well as their daily complimentary happy hour. The front desk also had lots of items on request, and we ended up borrowing sunscreen, aloe, and a curling iron from the front desk, which were all so helpful. We ordered room service and poolside service multiple times from Red Ginger and the food was stellar. In particular, recommend the fry jacks for breakfast, the chicken sol bowl for lunch, and the fish dishes for dinner. Finally, the rooms were excellent. Clean, comfy, and spacious. Highly recommend the Phoenix! Thank you for the awesome time, and extra thanks to Cindy at Kid's Club, and the whole front desk team included Jorge, Danny, Candice, Tatiana and everyone who made it such a lovely stay!