Novotel Monterrey Valle

The location is convenient with nearby amenities. The staff provides excellent service and early check-in is free. The breakfast offers diverse and healthy choices in a welcoming environment.

It's under renovation but everyone did their best at the hotel to make our stay comfortable. It's generally quite clean, but it seems the shower wasn't cleaned very well or the same mop was used for the whole room. The shower floor had fluff remains or a little hair (not mine) every day. Other than that, the rest of the bathroom was always clean which is important for me. The bed linen was fresh from the beginning and although the furniture isn't new, it was all that was needed and in decent state. For a short stay it was perfect value for money an the staff service from reception, maintenance, and the drivers who take you around (it's hotel's courtesy!) made up for the little things that weren't perfect. Service was impecable,I'm grateful. It's quiet at night, the beds are comfortable, and the heating was working well. Expect an older hotel, it's not sparkly new and fancy, but it's definitely covering 10% of all basic necessities.