Guest User
August 4, 2022
It is the third time that I have stayed at this hotel. Come back because of the good service received. But this time it was not like that. When checking in they did not have our reservation on hand and we left a guarantee payment. Reception staff with poor problem solving skills. The room did not have the minimum welcome items (bottles of water, toilet paper), we asked and they gave it to us but they took it from another room. The restaurant waiter service left us much to be desired. Preference was given to foreign clients who were not staying at the hotel.
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