Guest User
April 6, 2023
I was staying here to check out the Long Term Care facility Cietos Lindos, which is in the same development. I arrived in he wee hours of the morning and was checked in by a security person, who put me in the wrong wrong and charged me too much. When I protested, she said I could sort it out in the morning. I tried without success to sort it out several times during my stay. The following day, they had me move to the correct room. In the end, I was charged two nights in the wrong room, and in addition, the full stay in the wrong room. Despite their assurances that they would refund me, and despite giving them three options for returning the difference, there is no sign of the money they overcharged me. I wouldn't stay here again.