Econo Lodge San Marcos University Area

It will be challenging to explain my stay at the Econo Lodge in San Marcos (April 18 – 20, 2025). I knew I was in trouble when the hotel personnel only opened the locked door after looking me over. The photo of this hotel is at least 30 years out of date. The bed was lumpy, and the pillows were ultra-soft or extra-hard. The room was shabby, and the sheets smelled of cigarette smoke (I had a non-smoking room). However, the worst thing was the vagrants who sat on the ground next to Pluckers Wing Bar, watching the people who came to stay at the hotel. I did not know what to do, so I wrote a letter to my children that if I were assaulted or worse, they were to sue Econo-Lodge and Choice Hotel Group. You have a responsibility to provide a safe environment for all lodgers. I assumed that Choice Hotels (as the sponsor of this hotel), indicated that this was a safe place, worthy of the Choice Hotels brand. Instead, I cringed in fear in the night hours and went somewhere safe during the daytime. This is a dangerous place to stay. I knew I could not get my money back because the customer before me asked for a refund due to the shabbiness of the hotel room and was refused.

Extremely unhappy with my stay At check in I was given a room with a sink clogged with mud and no working phone. The next room was a little better but the phone also didn’t work and the TV didn’t either. The bathroom had the previous guests dirty washcloth hanging on the shower head. There were men lingering outside our door drinking beer and yelling until after 1am. I couldn’t move hotels, no refund available. The next night more men drinking in the stairwell, outside my door, and in the parking lot. I didn’t feel safe going from my car to my room at all. There was a lot of middle of the night yelling and revving engines. There was no “breakfast” as you can’t even enter the lobby at any time. This is not at all a safe place for families to stay. I fully understand, you get what you pay for, however this was not at all like the pictures and things that were advertised were not offered.

I stay there are a lot of times and sometimes everything's good and sometimes not this time the room I stated no heater no television no nothing no nothing no heater no nothing