San Juan City Center Hyatt Place
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1 night
1 room, 2 adults, 0 children
All properties in San Juan
San Juan City Center Hyatt Place
580 Av. Manuel Fernández Juncos, San Juan, 00907, Puerto Rico
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Amenities
Outdoor swimming pool
Gym
Private parking
24-hour front desk
Luggage storage
Bar
Restaurant
Water park
All amenities
Property Description
Engage in a delightful lodging experience at Hyatt Place San Juan. Spacious guestrooms feature plush Hyatt Grand Beds and such high-tech conveniences as free Wi-Fi and remote printing. A wide array of hotel amenities includes 24-hour fitness center and 3,000 square feet of meeting and event space. Food and fun awaits you at our outdoor pool.Free breakfast. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes.Our hotel is located just steps to the Puerto Rico Convention Center and the San Juan Bay Marina. Dining and entertainment options are just a short walk away. Shoppers will be within easy reach of Plaza Las Americas and the Mall of San Juan. Culture enthusiasts will be able to explore Old San Juan, and business travelers will be near major companies like Johnson Johnson, Bristol Meyers, Eaton, Banco Popular, General Electric, and Abbott LabsPet Policy - 1-6 nights, a 75 non-refundable fee; 7-30 nights, a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per rm, weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD.HYATT PLACE SAN JUAN19APR20-01MAY20For your information the pool will be closed from April19th, 2020 to May 01, 2020.Sorry for the inconvenience.
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8.7/10
Clean, comfortable and cost-effective
All 104 reviews
Surroundings
Airport: Fernando Luis Ribas Dominicci Airport
(1.5 km)
Airport: Luis Munoz Marin International Airport
(10.5 km)
Landmarks: Hotel Sheraton Convention Center
(280m)
Landmarks: Toro Verde Urban Park
(340m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

3
Two Queen Beds Pool View (with Sofa Bed)
2 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Wardrobe
Check Availability

6
Queen Sofabed
2 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability

4
Two Queen Beds With Sofa Bed-High Floor
2 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Wardrobe
Check Availability

4
Two Queen Beds Accessible Tub Bay View (with Sofa Bed)
2 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Wardrobe
Check Availability

3
One King Bed Specialty (with Sofa Bed)
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Wardrobe
Check Availability

5
Vw Queen Sfbd
2 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Wardrobe
Check Availability

4
Queen Room With Sofabed And Tub-Accessible
1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

3
King Room With Sofa Bed And Pool View
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Wardrobe
Check Availability

5
King Room With Sofa Bed
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Wardrobe
Check Availability

5
King Room With Sofa Bed And View
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability

3
King Room With Sofa Bed-High Floor
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Wardrobe
Check Availability
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Guest Reviews
8.7/10
Very Good
104 reviews

- Cleanliness8.8
- Amenities8.7
- Location8.8
- Service8.6
Average for similar properties in San Juan

Guest User
March 28, 2025
The deposit was collected randomly, which caused me to pay twice. Ctrip had already collected the full rent, but they wanted to collect it again. I don't know how they communicated with each other.
The room was of a suitable size, but the water temperature was unstable and had a bit of a fishy smell. The swimming pool was dirty because it was outdoors. The breakfast was good, and it was very cost-effective compared to the Sheraton opposite.
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Guest User
January 8, 2025
Clean, comfortable and cost-effective
Original TextTranslation provided by Google

Anonymous User
September 20, 2024
Business trip is OK
Original TextTranslation provided by Google

Guest User
July 24, 2023
The hotel is very expensive, almost 3000 RMB per night when we booked. Cleaning the room was very perfunctory. One day I called the waiter several times but no one cleaned it. The breakfast is very poor, a few levels worse than the domestic five-star hotel, and the breakfast is also at the level of the domestic three-star express hotel. The outdoor unit of the air conditioner is indoors, it is very noisy, and it needs to be turned off all night to sleep. Very average accommodation experience. Don't be fooled by the Hyatt brand.
Original TextTranslation provided by Google

Guest User
July 31, 2025

The Hyatt Place is amazing hotel . My family and me love this place !!! My grandauther is so happy for everything. We are coming back to the good and beautiful hotel!

Guest User
July 17, 2025

The room wasn’t ready when I checked in at 4:30pm, and there were 15 people waiting for a room before me………. 😔🤦🏻♂️. . Z

Guest User
July 17, 2025

Nice hotel with cool colorful exterior lights. Nice view and pool. Amszing breakfast buffet. Bed was a full size, hard and noisy. A/c not cool enough. Parking is not included and it's expensive.

Guest User
July 17, 2025

Workers were friendly, nice and courteous. Rooms are clean, with plenty of towels, pillows were fluffy and comfy. Location of hotel was a win- free shuttle bus every 30 minutes to Old San Juan, Beach and T-mobile Arena. We actually walked to the arena. Restaurants are all walkable, you can also buy food at the hotel a bit pricey but very good. Free breakfast was a plus and delicious. Would definitely recommend and revisit.

Guest User
July 15, 2025

We had called prior to arrival twice to ensure our late arrival wouldn’t be an issue. We even pre checked in online and made a note of our arrival time even though we had called twice beforehand. Our pre checked in room 324 was given away and we were given a room with a parking lot view although we paid and continued paying for a pool view. While we were in the room, a roach appeared and we call the front desk. We moved from room 410 to 510 within several hours. Still a parking lot view although paying for a pool view. The parking in this hotel is terrible. We had to park across the street and validate there not where we were staying and getting charged. We then left for the day and expected to come back to a cleaned room but didn’t. No wonder they have roaches. We were told they only provide a light cleaning which only entailed them dropping off towels. Floors left uncleaned. Sheets not changed. Beds not made. Bathroom not cleaned. This was a terrible experience, so much that we had to end our stay there early and booked an Airbnb.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Gym
Private parking
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Water park
Conference room
Additional charge
Business center
Multi-function room
Children's pool
Playground
Water slide
Childcare service
Wi-Fi in public areas
Free

Outdoor swimming pool

Gym

Bar

Restaurant

Water park

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$18.00 (approx. PHP 1,051.97) Daily. Reservation not needed.
Private parking
Additional charge
Transportation
Shuttle service
Free
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Business center
Wedding service
Front Desk Services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Languages Spoken
English
Spanish
Food & Drink
Bar
Room service
Snack bar
Convenience store/kiosk
Public Areas
No smoking in public areas
Garden
ATM
Elevator
Health & Wellness
Gym
Activities
Water slide
Water park
Cleaning Services
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Playground
Childcare service
Children's meals available
Children's pool
Accessibility
Accessible rooms available
Safety & Security
First aid kit
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 2 years old and under | Extra crib: Free |
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Buffet:US$0.10 (approx. PHP 5.85) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$25.00 (approx. PHP 1,461.06) is charged.
Deposit Payment MethodsThis property accepts third party payment services
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Fee: US$75.00 (approx. PHP 4,383.17) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2016
- Number of Rooms: 143
Engage in a delightful lodging experience at Hyatt Place San Juan. Spacious guestrooms feature plush Hyatt Grand Beds and such high-tech conveniences as free Wi-Fi and remote printing. A wide array of hotel amenities includes 24-hour fitness center and 3,000 square feet of meeting and event space. Food and fun awaits you at our outdoor pool.Free breakfast. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes.Our hotel is located just steps to the Puerto Rico Convention Center and the San Juan Bay Marina. Dining and entertainment options are just a short walk away. Shoppers will be within easy reach of Plaza Las Americas and the Mall of San Juan. Culture enthusiasts will be able to explore Old San Juan, and business travelers will be near major companies like Johnson Johnson, Bristol Meyers, Eaton, Banco Popular, General Electric, and Abbott LabsPet Policy - 1-6 nights, a 75 non-refundable fee; 7-30 nights, a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per rm, weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD.HYATT PLACE SAN JUAN19APR20-01MAY20For your information the pool will be closed from April19th, 2020 to May 01, 2020.Sorry for the inconvenience.
Frequently Asked Questions
What is the cancellation policy for San Juan City Center Hyatt Place?
The cancellation policy for San Juan City Center Hyatt Place varies depending on the type of room and booking conditions.What is the cancellation policy for San Juan City Center Hyatt Place?
What are the check-in and check-out times at San Juan City Center Hyatt Place?
Standard check-in time at San Juan City Center Hyatt Place is 16:00 and check-out time is 11:00.What are the check-in and check-out times at San Juan City Center Hyatt Place?
What amenities and services are available at San Juan City Center Hyatt Place ?
San Juan City Center Hyatt Place offer top amenities and services include Shuttle service.What amenities and services are available at San Juan City Center Hyatt Place ?
Can I bring my pet inside the San Juan City Center Hyatt Place?
Pets are allowed on request at San Juan City Center Hyatt Place. Charges may be applicable.Can I bring my pet inside the San Juan City Center Hyatt Place?
How far is the San Juan City Center Hyatt Place from the closest airport?
The closest airport is Fernando Luis Ribas Dominicci Airport, and it is about 21 mins from hotel on foot (1.5 km).How far is the San Juan City Center Hyatt Place from the closest airport?
About This Property
Nearest Airport | Fernando Luis Ribas Dominicci Airport |
---|---|
Distance to Airport | 1.48KM |
Distance to Train Station | 4.38KM |
Average Price From | PHP14566 |
Hotel Star Rating | 3 |