Sheraton Puerto Rico Resort & Casino
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in San Juan
Sheraton Puerto Rico Resort & Casino
No.9 of 4-star Select Hotels in San Juan
200 Convention Blvd, San Juan, 00907, Puerto Rico
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Constantly ranked between the top hotels in San Juan, the Sheraton Puerto Rico Resort & Casino is recognized as a modern urban resort. Ideally situated at the viabrant Convention District and steps away from Distrito T-Mobile, our San Juan casino resort is located just 10 minutes from the international airport and five minutes from historic Old San Juan. With newly renovated guestrooms, the property offers a rooftop infinity pool with stunning views of the San Juan Bay, on-site diverse dining options, full-service spa, a exciting 24/7 casino, modern meeting space, shuttle to Old San Juan and Escambron beach, among many other features, making this resort the premier place to stay.Show More
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Amenities
Outdoor swimming pool
Surfing
Casino
Sauna
Spa
Massage room
Gym
Public parking
All Amenities
Property Description
Constantly ranked between the top hotels in San Juan, the Sheraton Puerto Rico Resort & Casino is recognized as a modern urban resort. Ideally situated at the viabrant Convention District and steps away from Distrito T-Mobile, our San Juan casino resort is located just 10 minutes from the international airport and five minutes from historic Old San Juan. With newly renovated guestrooms, the property offers a rooftop infinity pool with stunning views of the San Juan Bay, on-site diverse dining options, full-service spa, a exciting 24/7 casino, modern meeting space, shuttle to Old San Juan and Escambron beach, among many other features, making this resort the premier place to stay.
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4.2/5
Very GoodCleanliness4.3
Amenities4.2
Location4.3
Service4.1
All 103 Reviews
Surroundings
Airport: Fernando Luis Ribas Dominicci Airport
(1.3 km)
Airport: Luis Muñoz Marín International Airport
(10.9 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
12
One Bedroom Suite with Bay View and Balcony
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Executive Suite with City View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability
7
Deluxe Two Double Room with Bay View and Balcony
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
8
Deluxe King Room with Bay View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Check Availability
6
Traditional King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
14
Presidential Suite
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
San Juan Suite With 1 Bedroom And 1 King Bed, Non-Private Sofa Bed, Bay View
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
TV
Private toilet
Coffee maker/teapot
Check Availability
4
One-Bedroom Suite With Mobility/Hearing Accessible Roll-in Shower
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
Superior King Room with Bay View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Traditional Two Double Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
5
Superior Two Double Room with Bay View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Wi-Fi in room
Hair dryer
Check Availability
Traditional Room, 1 King Bed, City View (Hearing Accessible)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Wi-Fi in room
Hair dryer
Check Availability
8
Sundeck Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
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Guest Reviews
4.2/5
Very Good
103 reviews
Verified Reviews- Cleanliness4.3
- Amenities4.2
- Location4.3
- Service4.1
Average for similar properties in San Juan
AI Summary
Consistently clean, well-maintained rooms with friendly staff. Convenient location near shopping, dining, and convention center. Excellent amenities, spacious rooms, and a great pool offer a refreshing experience.
evangeline_lam
October 12, 2024
It's just average. But you can't expect too much from this place. When I booked, Ctrip showed that taxes were included. When I checked out, they deducted the taxes without communicating with me. I argued with them, but the black person on the other end was very impatient. Later I contacted Ctrip (a little after midnight Beijing time), and the customer service still replied within seconds (thanks to the sense of security Ctrip gave me). The customer service asked me to call the hotel front desk to start communicating, and kept comforting me not to worry, saying that Ctrip was still reliable. The hotel was not good. In the end, they made a mistake and didn't even apologize to me. I should have asked for an apology at the time. I regret it!
Original TextTranslation provided by Google
Beena
March 11, 2023
It was an excellent hotel. The front desk staff was extremely helpful—a special thanks to Alejandra and also to a young guy (how I wish I would remember his name) at the concierge desk- who made my trip memorable by guiding me to do some fun things on this short trip.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Surfing
Off-site
Casino
Sauna
Spa
Additional charge
Massage room
Gym
Public parking
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Taxi booking service
Car rentals
Conference room
Business center
Multi-function room
Children's pool
Childcare service
Additional charge
Wake-up call
Wi-Fi in public areas
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Infinity pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Additional charge
Valet parking
Additional charge
Transportation
Taxi booking service
Car rentals
Front Desk Services
Tour and ticket booking service
Safe at front desk
Luggage storage
Wake-up call
Concierge service
24-hour front desk
Express check-in and check-out
Languages Spoken
French
Spanish
Food & Drink
Bar
Room service
Snack bar
Health & Wellness
Hair and beauty salon
Gym
Massage room
Sauna
Spa
Additional charge
Kayaking
Off-site
Parasailing
Off-site
Ziplining
Off-site
Sailing
Off-site
Surfing
Off-site
Activities
Casino
Eco tours
Off-site
Public Areas
ATM
Elevator
No smoking in public areas
Water purifier
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Facilities for Children
Childcare service
Additional charge
Children's meals available
Kids' board games/puzzles
Children's pool
Business Services
Conference room
Business center
Fax/copying service
Wedding service
Multi-function room
Accessibility
Accessible rooms available
Assistive listening devices
Braille signs
Pool ramp available
Stair-free main entrance
Visual alarm devices in hallways
Safety & Security
First aid room
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
StyleBuffet, Set menu
| Age | Fee |
|---|---|
Children 17 years old and under | US$17.00 (approx. PHP 973.18) per person |
Adult | Buffet:US$34.00 (approx. PHP 1,946.36) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is US$100.00 (approx. PHP 5,724.58) per night.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$150.00 (approx. PHP 8,586.87) per room per stay
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2009
- Renovated: 2023
- Number of Rooms: 415
Constantly ranked between the top hotels in San Juan, the Sheraton Puerto Rico Resort & Casino is recognized as a modern urban resort. Ideally situated at the viabrant Convention District and steps away from Distrito T-Mobile, our San Juan casino resort is located just 10 minutes from the international airport and five minutes from historic Old San Juan. With newly renovated guestrooms, the property offers a rooftop infinity pool with stunning views of the San Juan Bay, on-site diverse dining options, full-service spa, a exciting 24/7 casino, modern meeting space, shuttle to Old San Juan and Escambron beach, among many other features, making this resort the premier place to stay.