Sheraton Puerto Rico Resort & Casino
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1 night
1 room, 2 adults, 0 children
All properties in San Juan
Sheraton Puerto Rico Resort & Casino
No.10 of 4-Star Select Hotels in San Juan
200 Convention Blvd, San Juan, 00907, Puerto Rico
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Last booked 1 hr ago
Amenities
Outdoor swimming pool
Surfing
Casino
Sauna
Spa
Massage room
Gym
Public parking
All amenities
Property Description
Constantly ranked between the top hotels in San Juan, the Sheraton Puerto Rico Resort & Casino is recognized as a modern urban resort. Ideally situated at the viabrant Convention District and steps away from Distrito T-Mobile, our San Juan casino resort is located just 10 minutes from the international airport and five minutes from historic Old San Juan. With newly renovated guestrooms, the property offers a rooftop infinity pool with stunning views of the San Juan Bay, on-site diverse dining options, full-service spa, a exciting 24/7 casino, modern meeting space, shuttle to Old San Juan and Escambron beach, among many other features, making this resort the premier place to stay.
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8.6/10
Great hotel! Great location to everything, tons of restaurants around!
All 106 reviews
Surroundings
Airport: Fernando Luis Ribas Dominicci Airport
(1.3 km)
Airport: Luis Munoz Marin International Airport
(10.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
One Bedroom Suite with Bay View and Balcony
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Executive Suite with City View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability
7
Deluxe Two Double Room with Bay View and Balcony
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Deluxe King Room with Bay View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Blackout curtains
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4
Traditional King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
8
Presidential Suite
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
8
1 Bedroom San Juan Suite, 1 Bedroom Suite, Bay View
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
TV
Private toilet
Coffee maker/teapot
Check Availability
7
One-Bedroom Suite
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Wi-Fi in room
Hair dryer
Check Availability
4
Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Wi-Fi in room
Hair dryer
Check Availability
4
Traditional Two Double Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
5
Superior King Room with Bay View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Superior Two Double Room with Bay View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Sundeck Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
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Guest Reviews
8.6/10
Very Good
106 reviews
Verified Reviews- Cleanliness8.6
- Amenities8.6
- Location8.8
- Service8.4
Average for similar properties in San Juan
AI Summary
Consistently clean, well-maintained rooms with friendly staff. Convenient location near shopping, dining, and convention center. Excellent amenities, spacious rooms, and a great pool offer a refreshing experience.
Cody_bfit
July 31, 2025
Great hotel! Great location to everything, tons of restaurants around!
Guest User
July 30, 2025
Excellent experience,amenities and personnel
Guest User
July 8, 2025
We were a family of four spending 1 night. The door opened with the key card but couldn't close (maintenance had to fix it), Ain't nobody got time for that. The carpet was so dirty and needed to be vacuumed. The bathroom floor had what appeared to be hair swept at the corner and left there. Worst experience (SAD)...
Guest User
March 24, 2025
Excellent
evangeline_lam
October 12, 2024
It's just average. But you can't expect too much from this place. When I booked, Ctrip showed that taxes were included. When I checked out, they deducted the taxes without communicating with me. I argued with them, but the black person on the other end was very impatient. Later I contacted Ctrip (a little after midnight Beijing time), and the customer service still replied within seconds (thanks to the sense of security Ctrip gave me). The customer service asked me to call the hotel front desk to start communicating, and kept comforting me not to worry, saying that Ctrip was still reliable. The hotel was not good. In the end, they made a mistake and didn't even apologize to me. I should have asked for an apology at the time. I regret it!
Original TextTranslation provided by Google
Beena
March 11, 2023
It was an excellent hotel. The front desk staff was extremely helpful—a special thanks to Alejandra and also to a young guy (how I wish I would remember his name) at the concierge desk- who made my trip memorable by guiding me to do some fun things on this short trip.
Guest User
August 12, 2025
I really enjoyed my stay at this hotel ! It was very clean & the staff are very friendly. They have multiple options for dinning . I only tried the restaurant by the pool & I loved the shrimp empanadas. Our server each time we went was Gabriel ( Gabby) he is amazingggg!!!! He is very nice , patient and offers suggestions for food and activities!!! Thank you Gabby!!!
Dalia M
August 9, 2025
Don’t come here!! The worst experience ever!! We arrived to the hotel and they promised us a 2 king bed room and we did the check in and got everything ready paid the extras and when we arrived to the room it was only 1 bed, when we got to the lobby to get the correct room they told us that if we wanted that we had to pay extra ??????? I wont recommend this to anyone, and the supervisor didn’t help us at all and the only solution was paying extra
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Surfing
Off-site
Casino
Sauna
Spa
Additional charge
Massage room
Gym
Public parking
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Car rentals
Conference room
Business center
Multi-function room
Children's pool
Childcare service
Additional charge
Wi-Fi in public areas
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Infinity pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Additional charge
Valet parking
Additional charge
Transportation
Car rentals
Shuttle service
Free
Business services
Multi-function room
Fax/copying service
Wedding service
Conference room
Business center
Front desk services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages spoken
French
Spanish
Food & drink
Snack bar
Bar
Room service
Public areas
No smoking in public areas
Water purifier
ATM
Elevator
Health & wellness
Spa
Additional charge
Sailing
Off-site
Surfing
Off-site
Gym
Massage room
Sauna
Kayaking
Off-site
Ziplining
Off-site
Activities
Eco tours
Off-site
Casino
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Facilities for children
Childcare service
Additional charge
Kids' board games/puzzles
Children's meals available
Children's pool
Accessibility
Assistive listening devices
Braille signs
Pool ramp available
Stair-free main entrance
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | US$19.00 (approx. VND 501,543) per person |
Adult | Buffet:US$38.00 (approx. VND 1,003,085) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is US$100.00 (approx. VND 2,639,697) per night.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$150.00 (approx. VND 3,959,546) per room per stay
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2009
- Renovated: 2023
- Number of Rooms: 428
Phone:+1787-9933500
Email:SheratonPR.Reservations@marriott.com
Constantly ranked between the top hotels in San Juan, the Sheraton Puerto Rico Resort & Casino is recognized as a modern urban resort. Ideally situated at the viabrant Convention District and steps away from Distrito T-Mobile, our San Juan casino resort is located just 10 minutes from the international airport and five minutes from historic Old San Juan. With newly renovated guestrooms, the property offers a rooftop infinity pool with stunning views of the San Juan Bay, on-site diverse dining options, full-service spa, a exciting 24/7 casino, modern meeting space, shuttle to Old San Juan and Escambron beach, among many other features, making this resort the premier place to stay.
Frequently Asked Questions
What is the cancellation policy for Sheraton Puerto Rico Resort & Casino?
The cancellation policy for Sheraton Puerto Rico Resort & Casino varies depending on the type of room and booking conditions.What is the cancellation policy for Sheraton Puerto Rico Resort & Casino?
What are the check-in and check-out times at Sheraton Puerto Rico Resort & Casino?
Standard check-in time at Sheraton Puerto Rico Resort & Casino is 16:00 and check-out time is 11:00.What are the check-in and check-out times at Sheraton Puerto Rico Resort & Casino?
What amenities and services are available at Sheraton Puerto Rico Resort & Casino ?
Sheraton Puerto Rico Resort & Casino offer top amenities and services include Shuttle service.What amenities and services are available at Sheraton Puerto Rico Resort & Casino ?
Can I bring my pet inside the Sheraton Puerto Rico Resort & Casino?
Pets are allowed on request at Sheraton Puerto Rico Resort & Casino. Charges may be applicable.Can I bring my pet inside the Sheraton Puerto Rico Resort & Casino?
How far is the Sheraton Puerto Rico Resort & Casino from the closest airport?
The closest airport is Fernando Luis Ribas Dominicci Airport, and it is about 18 mins from hotel on foot (1.3 km).How far is the Sheraton Puerto Rico Resort & Casino from the closest airport?
About This Property
| Nearest Airport | Fernando Luis Ribas Dominicci Airport |
|---|---|
| Distance to Airport | 1.33KM |
| Distance to Train Station | 4.16KM |
| Average Price From | VND13337672 |
| Hotel Star Rating | 4 |