Janer House at San Juan

The property is about 10 to 15 minutes away from the San Juan IntL Airport, and about 15 to 20 minutes away from Old San Juan. The neighborhood around the property is sketchy. There is a house across from the property, and down 2 houses that for some reason has bird noises 24/7 that would not really allow one to sleep thoroughly. Had a 3-night stay at the property and unfortunately the last night had a power outage that started around 2 pm from what i hear, and as far as i know power was still out the next day at 10:30 am.

Overall, the property was okay. The owners were very responsive and did their best to help us with any issues that arose. However, we encountered several problems during our stay. There were bugs in the glassware, the showers were ice cold with very little water pressure, and the lock broke halfway through our trip, among other concerns. While the owners were helpful in addressing these issues, they did impact our experience. Thankfully, we weren’t at the property much, so these problems weren’t a huge disruption, but they’re still worth noting for future guests.

The elevator barely works and takes 10+ minutes to arrive at your floor, had problems getting into my room with the key I was given and it took over an hour of standing around to get the problem fixed and even then the key wasn’t good, the bed was very uncomfortable, half the time the vending machines don’t work and the food is very expensive, the pool has a large group of local kids in it every day splashing and screaming so it’s not enjoyable for adults, the bathroom window doesn’t close so it stays very hot and foggy, one of the lights doesn’t work in the room so it was either too bright or pitch black, nothing in between. There is basically no sound barriers so you hear planes taking off very loudly from the airport, boisterous people in the halls and nearby rooms at all hours, etc. Overall not a good experience.

Clean inside, very quiet, and easy access to the apartment. Our overall stay was good near shopping centers and restaurants. Would definitely stay here again if i come back to San Juan