Royal Cliff Resort

Located near San Juan's beach, this hotel provides easy access to 'action' and privacy. The staff is exceptionally friendly and accommodating. It offers great value for money compared to other hotels in the area.

I normally do a pretty good job of scouting out the reviews and picking a place to stay; however, I feel like I didn’t do very well this time. I was looking for something close to the Marine park and this place met those requirements. Cute cabin, quick to respond through Booking, great beach access and good snorkeling, close to many restaurants along the road. A couple chairs to sit on and a nice bench was part of the interior. The sunsets are beautiful but make sure you bring bug lotion. Nice signs to warn you that the coconuts might fall on your head. Thankfully the room had a fan to move the air at night. Small bottles of water and soft drinks in frudge to purchase. There is a nice grocery store just past the yummy Napoli Caffee where you can get drinks and snacks. The owner is very nice and the staff is very pleasant. While the unit was OK, the mattress was just a 3” well used foam pad on a wooden bed platform (two twin foam pads). So, no great sleeps over the 5 nights. No hot water (but it is tolerably cool), toilet seat was not secured to the toilet (but it was chained), no shampoos and just one little bar of soap for the sink and shower. No hair dryer for those of you that need one daily. Bath towels should have been replaced about a year ago and no hand towels (unless requested multiple times) or wash cloths. The pillows are some type of lumpy foam chunks - but at least it wasn’t flat as a pancake (throw pillows look like they have never been cleaned). When we needed to they were never around, so ask before about 5pm if you need something. Yes, they sweep the leaves but maintenance is lacking. Walkways are overcrowded by plants and they are very slick when it rains - be cautious. Internet is abysmal (best at the “Park your broom” sign). No fresh water shower to knock off the sand after you snorkel. We were there 5 nights (booked for 6 but the weather caused a delay) and our room was never serviced. We had a clothesline with us so we were able to hang the towels every day to dry. Would have been nice to at least had the unit swept once and a towel refresh and the rubbish bin on the front porch emptied (this would reduce their ant issue). We had coffee a couple times in the morning but went next door to República to eat-breakfast and dinner (fantastic food) - and they have free 5g wifi. We only saw a couple of people eating breakfast here and never saw anyone having dinner. If your budget is tight, then this place would be fine. This is about a 2 star hotel - not a resort. Note: we did speak with the owner as we were leaving to share our concerns. She claimed we should have had fresh towels each day and refresh is by request. Supposedly they also keep a stack of fresh towels at the kitchen area. We never saw them but they could have been there. We suggested they provide an info sheet in each room regarding their services that they provide- not an impossible task since they only have 6 rooms.

Truly fabulous place!!! Excellent location, the beach is a few meters away, excellent service, friendly and kind staff - Celeste, Jovy and Jessamae are always smiling and accommodating. I extended my stay here for a few days and will come again.