Guest User
March 29, 2024
Disappointing Experience: Noisy Room and Unhelpful ManagementI recently stayed, and unfortunately, my experience was far from satisfactory. The room I was assigned to was incredibly noisy, making it difficult for me to get a good night's sleep. Despite reaching out to the hotel manager for assistance, I was met with unhelpfulness and a lack of resolution to the issue.From the moment I checked in, I noticed the excessive noise in the room, which seemed to be coming from both outside and within the hotel itself. The disruptions persisted throughout the night, greatly impacting my comfort and ability to rest.In hopes of finding a solution, I promptly contacted the hotel manager to address the noise issue. However, I was met with disappointment as the manager failed to provide any meaningful assistance or offer alternative accommodations. Their dismissive response only added to my frustration and left me feeling undervalued as a guest.As someone who values peaceful and restful accommodations when traveling, the experience fell short of my expectations. The lack of effective communication and assistance from the management team only served to exacerbate the situation.Overall, I cannot recommend this hotel to fellow travelers based on my experience. Until the management addresses issues such as noise control and improves their customer service, guests may find themselves facing similar frustrations during their stay.