Hotel El Tirol

Hice una reserva con el hotel que pidieron fuera cancelada por mi persona ya que por "fuerza mayor" no podía recibir mi reserva. La fuerza mayor resultó ser que el hotel fue cerrado debido a los problemas acumulados en los últimos años. El cierre se dio en Septiembre 2024.

Los precios en el restaurante son muy elevados en relación a la calidad de la comida. Con estos precios esperas comida preparada por un chef y lo que te sirven es comida de segunda. El servicio malo. El plato de mi esposa llegó 10 minutos despues

We visited the “hotel” restaurant and it is absolutely overrated. The restaurant not only has the most expensive prices in the entire metropolitan area (more expensive than the best restaurants like Doris Metropolitan, Grano de Oro, Hotel Marriott or any other) but also; The service is rude and the taste of the food mediocre. Don't waste your valuable time or money going to this place.

A real scam. The restaurant has extremely high prices for the quality of food they serve. The food took an hour and 15 minutes to arrive. The staff was extremely arrogant and rude. The food was really terrible, they charged dishes over 15,000 colones with very poor quality ingredients, a horrible taste, not according to what the menu says and terribly late. Really a terrible experience for the whole family. A disappointment and a scam. I wholeheartedly recommend not going to eat at the restaurant.

My experience at the "Principal" restaurant was extremely disappointing and I cannot help but express my deep dissatisfaction with the quality of its service and the value for money of its dishes. I had heard a lot of positive things about this place and had high expectations, but unfortunately, my visit resulted in a big disappointment. The first thing I noticed was the menu, which offered dishes at high prices. I was hoping that, given the investment we were willing to make, the food would be exceptional. However, the dishes that finally reached our table did not justify the costs at all. The presentation of the dishes left a lot to be desired, and the taste was mediocre at best. I couldn't help but think that for the price we were paying, we should have experienced an explosion of flavors and exquisite presentation, but unfortunately that was far from being a reality. What made the experience even more frustrating was the service. The restaurant staff was incredibly slow and clumsy in their attention. We spent a long time waiting for our order to be taken and then for our dishes to be brought. The most disappointing thing was the attitude of the waiter assigned to our table. Not only did he seem disinterested in serving us, but he also showed a clear lack of willingness to meet our needs. We had to insist several times to be served and, even then, it seemed like we were being intrusive when we were just asking (politely) for something as simple as water. The lack of attention and disinterest of the staff definitely marred what should have been a special night. Instead of enjoying a memorable meal at a renowned location, we found ourselves frustrated and disappointed. I can't help but feel that the "Main" restaurant is very overrated and that the overall experience does not live up to the reputation it supposedly has.