Bay Bridge Inn San Francisco

Nice hotel…. But they asked for deposit… and they give it back after few days

So the room was poorly kept and dirty, the photos show the stained nature of the floors and the lack luster cleaning that was happening. There was other minor damage around the room. Normally I would take these concerns to the front desk for help, but the service at checkin was so poor that I didn't feel it was worth the time. We arrived early to see if we could checkin early and were told 3pm, fair as normally you need to clean rooms between checkins. We could see the cleaning cart on the second floor and that made sense. Came back at 2:30 to see if we could checkin (the cart was on the lower floor and one door from being done) and was told no 3pm. they said it was for cleaning (even though they had already done the room we would be assigned) and offered they might be able to allow us at 2:45...

When I checked in, they gave me keys, I unlocked the door and the room was a mess, the bed was unchanged from the previous guest, pop bottles and coffee cups strewn about, and dirty towels on the floor. The maid service was getting ready to go home for the day. I ask about it at the front desk and he got them back in there to clean and ready the room. The room was to have a refridge and Micrwave. there were 2 fridges in the room and neither of them worked. It took the half and hour to find a replacement and then I tried to turn on the TV. nothing happened. two problems with it, faulty remote and he disconnected the cable trying to move the refrigerator. finally, I'm set. On Sunday it again got to be quitting time for the housekeeping staff and my room still wasn't done. I had to ask everyday to get the bed made, clean towels and the wastebasket emptied. I will give them credit for being helpful and courteous and the hotel was conveniently located. There were no little critters around (bugs) and it was relatively clean. a bit noisy, but I live in a big city so I'm used to that. I just doubt that I'll ever stay at this hotel again. Plus it was expensive, almost $2000.00 for 8 nights.