Guest User
November 24, 2024
I first came across the Inn at the Presidio last year (Nov 2023) We took the Presidio Walk to the Golden Gate Bridge with Julie from JB Walking Tours. The tour had many amazing stops. I enjoyed the stop at Inn at the Presidio. We stopped for water at the Inn at the Presidio which caught my attention. It looked like such a cute, quaint place to stay and it was decorated for Christmas. I knew that Inn at the Presidio would be a spectacular place to stay with a lot of history and breathtaking views. I promised myself that the next time I was in San Francisco, I would treat myself to a few nights at the Inn at the Presidio. Anytime that I have called the Inn at the Presidio, I have received attentive, courteous, excellent prompt service. I am looking forward to my stay at the Inn at the Presidio this week (Nov 26-28). (confirmation number 76600) The only thing that surprised me was the inflexible cancellation policy at the Inn at the Presidio. Life does happen and you do need to be reasonable. Originally, I had another room booked at the Inn at the Presidio for Nov 25-Nov 28 (confirmation number 76607) Yesterday (Sat Nov 23 at 1:12PM) I called the Inn at the Presidio to request if I could arrive Nov 26 instead. I just wanted to cancel one night. However, I was told that I was outside the 72-hour cancellation policy and I would be charged the first night. I ended up just cancelling the entire three nights. I had to pay $404.25 as a penalty for cancelling outside the 72-hour policy. I do find this unreasonable in that I was just trying to cancel one night not the entire stay. It is also a holiday week and the room could easily be filled. I know when I initially called Inn at the Presidio a few weeks ago, I was put on a wait list so there are many people eager to stay at the Inn at the Presidio. I would say to future visitors of the Inn at the Presidio, the inn looks like a wonderful, educational place to stay but be careful, their cancellation policy is strict and unreasonable. You may find yourself having to pay a hefty penalty fee for cancelling outside of their 72-hour cancellation policy.