Muguidelaoniu
November 9, 2024
I came to review half a month later because I was still traveling. But I have not forgotten the sincere and enthusiastic Chinese lady who received us at the front desk of the hotel.
The Westin Hotel is located next to Union Square in downtown San Francisco, and is located in the top area of the city. I remember that when we checked in that day, the person who received us at the front desk was a sweet-looking Chinese lady named Dai. When she heard that we came to the United States from Shanghai, she received us very warmly and hospitably with a smile on her face. We communicated in Chinese throughout the whole process as if we were in our own country. On that day, there were employees on strike at the door of the hotel, playing musical instruments and shouting slogans and making noises. Ms. Dai specially helped us upgrade the room to the 20th floor super large landscape room for free, and also helped us exempt the hotel from the taxes that needed to be paid separately, and introduced the characteristics of the nearby restaurants and how to find them and how to go back and forth in detail. We communicated very happily, just like chatting with family. That day was our first day in the United States, and the hotel check-in experience gave us surprises again and again. The enthusiastic, attentive and hospitable Ms. Dai left us with a very, very good service image.
Original TextTranslation provided by Google