The Jay, Autograph Collection

At check in Nihad helped us, and he was so kind and professional, he was able to get us into our room earlier than expected. We stayed 3 nights and it was an incredible experience, everyone was so hopeful and the rooms are gorgeous. There is plenty of lounge space which was really nice to relax after a long day in the city.

Hotel is a bit pricey but, the rooms and hotel itself are excellent. The view is awesome, location is walking distance to two BART stations, the Embarcadero and Ferry landing. Hotel staff and service were awesome. We had a great time at the bar for happy hour and loved our stay.

I want to Give a huge shout out to Alfonso! After a long tiring day of travel and Buisness meetings his warm welcome and light on the feet attitude was very up lifting. After he asked me how I was doing and I mentioned it was a productive but long day he gave me a complimentary upgrade because “I deserved it” he thanked me for being an elite member and encouraged me to enjoy my stay. Wow, what a difference in the way we have been greeted in almost every other hotel we stay at. Someone give this man a raise! He made you look good, real good, we will be returning!

There are so many great things to say about The Jay (which some might remember as the old Le Meridien) - where to begin? It's in a great, kinda secret location in the FiDi (keep your eyes peeled). When you walk in you'll be greeted by beautiful designs by Ruth Asawa. The checkin and main restaurant are on the 3rd floor. The service is impeccable all around. The Third Floor restaurant is not only delicious and beautiful but there is a GIANT patio and they also feature a happy hour - two things that are very hard to find in SF! This is where you get your all day meals. They have a "fancier" restaurant downstairs and outside of the hotel that we didn't love, but we ate most of our meals at the Third Floor and were happy. I recommend the "Omakase" plate for breakfast/lunch (not traditional sushi omakase but has delicious miso-braised cod). Everyone was so nice and accommodating (I'd recently had surgery so needed extra help and I'm sure they were happy to see me go LOLOLOL). I would gladly stay here again and highly recommend it!

An excellent hotel with top notch service and location. The rooms were clean and comfortable, third floor lounge was inviting and the gym was also very good. Hotel will launder your gym clothes with a same day return at no cost. A very pleasant stay, I will return