Hotels near Gordon Property Management, San Francisco

This is a highly recommended honeymoon destination. First of all, they gave us a free upgrade and gave us a view of only the top floor. Cabana is located on the lower floor of the hotel bar, so there was a bit of noise until 10pm, but other than that, everything was good. Everything was good and I definitely want to visit again.

The staff are friendly and mostly can speak cantonese. The location was alright, difficult to find on the first day. Parking in SF is generally expensive. Room was dusty and the sofa give me rashes. However, the walk from Powell Station has a street of homeless people which I feel unsafe for ladies and young kids.

I arrived at the hotel early and asked for an early check-in, and they listened. Perhaps because it is a Japanese hotel, hospitality is apparent right from the hotel entrance. The room was clean and good for a family of four. The location is right across from the start of the Tenderloin, so I was scared the first day I arrived, but it was okay during the day. I stayed on the club floor and used it in the morning and evening. Children (11 to 7 years old) can use it for free.

We stayed for a week in September. Lovely hotel with friendly attentive staff. Check in was smooth. We had our luggage taken to our room as our room was up some steps and past the swimming pool before reaching the elevator to our room. While waiting for our luggage I looked around the room and noticed that there was no kettle - only the base of a coffee machine - and no hairdryer. When I told the gentleman who bought our luggage about the missing items they were both replaced within 10 minutes. Our room was spacious and I loved the dressing/vanity area outside the bathroom. We were fortunate enough to have a balcony overlooking O'Farrell Street, loved sitting having my morning tea or evening G&T people watching! There is no restaurant but that didn't bother us. You get a discount voucher for breakfast at a diner around the corner but it gets extremely busy. We ate there once at 7am when it was quite. Some mornings we got cereal from Walgreens around the corner and ate in Union Square. We got the Bart from the airport to Powell St station . The Handlery is a short walk from this station. Also, the old trolley bus terminus is near the Powell St station too which takes you to Pier 39 area. Market Street is also close by for buses and tram/trolley buses (the newer ones) and walk down to the end of Market Street to reach Embarcadero and the Ferry Building. Loved our stay in this hotel.

Very convenient location, easy to go different places. Hotel gave certain amount cash to buy snacks drinks or fruits, which was very good for me. So I can use it for breakfast and coffee.

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Lovely hotel, in a great location, good access for the city, comfortable with great communal spaces. The staff are all really friendly and helpful, 2 people of note to mention The guy behind the bar is brilliant, knowledgable, friendly and funny, a real pleasure. There is a (really) young lady on reception/check-in, she is lovely and I don't want to knock her, but she needs more training, her default is to say no to everything, not because she is being difficult, I just don't think she has the knowledge or authority to find solutions. It makes it frustrating for me as the customer and I'm sure, for her, trying to deal with people and not resolving issues. It makes you avoid her and wait for someone else to deal with. The Concierge and Valet Parking staff were brilliant, took away all the thinking on parking and restaurants etc. We would definitely stay here again if in San Fransisco

I want to share my recent experience at this hotel, which I regretfully cannot recommend. The hotel has an attractive location but is marred by a lack of basic amenities and poor customer service. During our six-night stay, we discovered on the second morning that there was no hot water. We informed the receptionist, Andy, but were met with a dismissive and rude attitude. We were informed that there would be no hot water for the rest of the day, and this lack of basic amenities was for a total of three days of the six days of our stay. Please note that according to California Civil Code §1940.2, it is the responsibility of the hotel to provide and maintain hot and cold running water for guests. To make matters worse, when we requested to check out early due to this issue, we were offered no refunds as our stay was prepaid on expedia. Expedia told us that the property was to decide while the property said it was expedia.. As I am a hotelier myself, I know it is the hotel’s call in the end. We were offered a shower facility in a separate building which was very inconvenient as we had to walk out of our building and take elevators to get there.. This was not a suitable alternative to the basic amenity that we had paid for. To add insult to injury, at time of check out, Andy offered us only $80 as a refund on a reservation worth over $1500, what a humiliating act, we could not believe it! Better not to offer anything, because really it is a shame to offer this to people.. We were one of the many customers to complain, and we saw that the receptionists had no sympathy towards anyone.. Yes, all businesses are there to make money, but not like this. What they did is close to stealing from someone! I cannot recommend this hotel to other travelers, and I will continue to write on other platforms to warn people..

During our recent stay at The Bay Room (May, 2024), Zachariah, truly went above and beyond to ensure our comfort. He provided a baby crib for our newborn and made sure my family had everything we needed. He even took the time to personally give us a tour of the establishment and provided a map of recommended local locations to visit. The Bay Room was perfect, offering amazing views of Alcatraz, the Bay Bridge, and downtown San Francisco. This room is ideal for families with children or for a romantic night with your partner. The fireplace with an eco-friendly log adds a cozy touch. Zachariah’s exceptional service made our stay unforgettable. The establishment's commitment to guest comfort and satisfaction is evident. Highly recommended! 10/10!

Near the Berkeley Marina, the entire hotel complex is very large. The rooms are large enough, clean and tidy. There are ice machines and drink machines on each floor. The surrounding environment is excellent. Sunrise and sunset, walk on the seaside, enjoy! It is not recommended to include breakfast. I feel that the breakfast coupon is an inducement for guests to spend money. They also have to pay tax and tips. It is really not cheap. Of course, the restaurant environment is still very good, except for the enjoyment type.