Guest User
October 11, 2024
When I checked in, the waiter asked me for my information card, looked at the front and back of the card, and then gave it back to me to swipe the card myself. I was a little suspicious whether there was something wrong with him? The process took a long time. The air conditioner in the room was broken, and the staff didn't fix it. The desk and phone were dirty and disgusting. I asked them to change the room, but they didn't bring the card up to the room for me. I had to pack up all my things and go downstairs to the front desk to find them. I was moved to a new room, which was big, but the light was very dark.
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