Sunrise Inn San Diego

Worst hotel reservation I’ve ever attempted to book! Staff was totally unaware of our booking and suffered from a very difficult language barrier with no staff speaking English and a lack of a translator. staff was unable to establish if a room was available and once they “found” one, asked us to wait 40 minutes to clean it; which we did. After the wait they gave us a room with only one bed when we needed a room with two. Manager wanted to temporarily place us in that room and then wait another hour to come speak to us for clarification, and again also did not speak English and only knew this by utilizing google translate. When asked how much our total cost would be if we waited again, staff could not give us an answer. Immediately asked to cancel and they didn’t even question why. Worst customer service ever received and rooms were atrociously dirty. Do not stay here!

I did not like this property at all. There was hair in the bed and on the sheets and stains everywhere on the mattress and then there was no towels in the bathroom filthy just filthy.

Nice place for a short stay

Would not recommend... Other reviews were misleading. The price point should have been a clue. I've slept in some pretty rough places, but this one takes the cake. I have never left a bad review- but this place poses a health and safety risk. It's a shame because it's in a good, quiet location and could be making a good profit if they put some effort into fixing it up. The building is in need of repair and the rooms are in need of cleaning and maintenance. There is one elevator and it was out of order. The floor was dirty and unswept; the curtains were ripped in half and barely attached to the rod and could only be held closed with a binder clip (conveniently included!). The AC fan squealed and the cooling fins were covered with dust and likely mold. All surfaces were dusty and some just plain dirty. The shower curtain was pink with algae/mildew; there were no towels and the door had a poorly patched hole. The peep hole was missing from the exterior door and filled with toilet paper, nor was there a deadbolt to secure the door from the inside. Last but not least- THE FIRE ALARM WAS MISSING! I suspect this might be a code violation.

The room wasn't very clean. Smoke detector was taken off ceiling and found in dresser drawer. I believe it was a CO2 detector on the wall that was covered in plastic. Curtains was raggedy and torn.