16 de Septiembre 22, San Cristobal de Las Casas, Chiapas, 29200, Mexico
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Located in San Cristóbal de las Casas (De La Merced), Sereno Hotel is within a 5-minute walk of San Cristóbal de las Casas Cathedral and Mesoamerican Museum of Jade. This spa hotel is 0.3 mi (0.5 km) from Centro Cultural de los Altos and 0.4 mi (0.6 km) from Mayan Textile Center.Show More
We Price Match
4.3/5Very Good·Cleanliness: 4.3
All 35 Reviews
Amenities
HikingPrivate ParkingFreePriority airport pick-upLuggage storageBarPriority airport drop-offWi-Fi in public areasFree
All Amenities
Surroundings
Airport: Angel Albino Corzo International Airport
(79.8 km)
Landmarks: Teatro Daniel Zebadúa
(<100m)
Landmarks: Andador Eclesiástico De San Cristóbal
(<100m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
1
King Room
1 King bed
Has window
Free Wi-Fi
Private toilet
Conditioner
Wardrobe
Heating
Room Details
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6
Family Room
2 Double bed and 1 Single bed and 1 King bed
Free Wi-Fi
Non-smoking
Towels
Private toilet
Connecting rooms
Bottled water
Room Details
Check Availability
11
Standard Double Room
2 Double bed
Free Wi-Fi
Non-smoking
Towels
Private toilet
Bottled water
Satellite channels
Room Details
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10
Deluxe Room
1 King bed
Free Wi-Fi
Non-smoking
Private bathroom
TV
Towels
Garden view
Room Details
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Guest Reviews
4.3/5
Very Good
35 reviews
Verified Reviews
Cleanliness4.3
Amenities4.3
Location4.3
Service4.3
Average for similar properties in San Cristobal de Las Casas
Most Mentioned
AI Summary
Centrally located with beautiful decor and comfortable beds, the accommodation provides excellent service and late check-out. Guests appreciate the cozy atmosphere and proximity to city attractions.
Andres
July 29, 2024
Que dan un buen servicio
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Verified traveler
May 29, 2024
Se ve un excelente lugar
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Guest User
August 21, 2024
Never visit this place it is very beautiful but the service is horrible the manager Carolina Reyes was very rude and when I tried to talk to her she humiliated and yelled at her employee the manager's service was terrible and the staff was treated badly.
Felipe de Jesus
April 15, 2024
Excelente atención y servicio por parte del personal
El único pero que le pondría es que mi reserva dice que tendía una bebida de cortesía y no la tuve
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Fernando
March 22, 2024
Nada espectacular, estaban en remodelación, polvoso.
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Jorge Gerardo
February 28, 2024
Tiene agua caliente
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Ricardo Adalberto
February 14, 2024
Es una excelente alternativa de hospedaje en el centro histórico
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Nestor
December 26, 2023
Habitaciones amplios y cómodas.
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Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 13:00
Front desk hours: [Mon-Sun]08:00–23:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeAmerican
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
Number of Rooms: 6
Located in San Cristóbal de las Casas (De La Merced), Sereno Hotel is within a 5-minute walk of San Cristóbal de las Casas Cathedral and Mesoamerican Museum of Jade. This spa hotel is 0.3 mi (0.5 km) from Centro Cultural de los Altos and 0.4 mi (0.6 km) from Mayan Textile Center.
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this Colonial hotel include complimentary wireless internet access and tour/ticket assistance.
Grab a bite to eat at the INDÓMITO, a bar/lounge where you can take in the garden view, or stay in and take advantage of room service (during limited hours).
The front desk is staffed during limited hours. Free self parking is available onsite.
Stay in one of 6 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Housekeeping is provided daily, and irons/ironing boards can be requested.
Services & Amenities
Most Popular Amenities
Hiking
Private ParkingFree
Priority airport pick-upAdditional charge
Luggage storage
Bar
Priority airport drop-offAdditional charge
Wi-Fi in public areasFree
Bar
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Frequently Asked Questions
What is the cancellation policy for Sereno Hotel?
The cancellation policy for Sereno Hotel varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Sereno Hotel?
Standard check-in time at Sereno Hotel is 15:00 and check-out time is 13:00.
What amenities and services are available at Sereno Hotel ?
Sereno Hotel offer top amenities and services include Parking, Airport pick-up service, Airport drop-off service.
Can I bring my pet inside the Sereno Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Sereno Hotel.
How far is the Sereno Hotel from the closest airport?
The closest airport is Angel Albino Corzo International Airport, and it is about 1 hour 19 mins from hotel by car (79.8 km).
Is airport shuttle service offered by Sereno Hotel ?
Yes, at Sereno Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.