Hotel Palacio de Moctezuma
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in San Cristobal de Las Casas
Hotel Palacio de Moctezuma
Benito Juárez 16, San Cristobal de Las Casas, Chiapas, 29200, Mexico
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Highlights
Delicious breakfast
Lots to do
Free parkingAmenities
Private parkingFree
24-hour front desk
Luggage storage
Restaurant
Conference room
Business center
Multi-function room
Wi-Fi in public areasFree
All Amenities
Property Description
A stay at Hotel Palacio de Moctezuma places you in the heart of San Cristóbal de las Casas, within a 5-minute walk of Foro Cultural Kinoki and Santo Domingo Handicraft Market. This hotel is 0.3 mi (0.5 km) from Church of San Nicolás and 0.4 mi (0.6 km) from San Cristóbal de las Casas Cathedral.
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8.7/10
Very GoodCleanliness8.7
Amenities8.7
Location8.7
Service8.7
All 13 Reviews
Surroundings
Airport: angel Albino Corzo International Airport
(79.8 km)
Landmarks: Andador De Guadalupe
(270m)
Landmarks: Andador del Carmen
(290m)
Landmarks: Plaza 31 de Marzo
(290m)
Landmarks: Cocoliche
(290m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Standard Room With Double Bed
1 Double bed
Non-smoking
Private bathroom
Towels
Garden view
Private entrance
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16
Standard Triple Room, Multiple Beds
3 Double bed
Non-smoking
Private bathroom
Towels
Private entrance
Private toilet
Check Availability
23
Standard Double Room, 2 Double Beds
2 Double bed
Non-smoking
Private bathroom
Towels
Private entrance
Private toilet
Check Availability
Guest Reviews
8.7/10
Very Good
13 reviews
Verified Reviews- Cleanliness8.7
- Amenities8.7
- Location8.7
- Service8.7
Average for similar properties in San Cristobal de Las Casas
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 66.33). Trip Coins can be used to save instantly on room rates.
AI Summary
Conveniently located near Central Park and attractions, the accommodation provides good facilities, excellent service, and a warm atmosphere. However, some may find the morning service too intrusive.
Maria
May 6, 2025
The employees are very helpful. They need to move the restaurant to the front of the property; it's very hidden.
Abraham
March 18, 2025
El hotel se encuentra en una muy buena ubicación. Tienes el centro, restaurantes y tiendas a unos minutos caminando. El staff se portó increíble, nos recomendó lugares para comer y visitar. La habitación muy agradable, limpia y bonita.
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mehida
February 2, 2025
Property was beautiful
Andrea
November 14, 2024
El baño estaba roto y tardaba en llegar el agua caliente
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Magdalena
July 30, 2024
very nice location, professional staff, clean, safe.
Nelson Javier
March 16, 2024
Mi experiencia en el Hotel Palacio de Moctezuma fue excepcional desde el momento en que llegué. El personal de recepción fue amable y eficiente, asegurándose de que mi registro fuera rápido y sin problemas. Las instalaciones del hotel estaban impecables y bien mantenidas, lo que contribuyó a una estancia cómoda y relajante.
El servicio en todo el hotel fue ejemplar, con el personal siempre dispuesto a ayudar y asegurarse de que todas mis necesidades fueran atendidas. Desde el personal de limpieza hasta el equipo de conserjería, todos mostraron un alto nivel de profesionalismo y hospitalidad.
El punto destacado de mi estancia fue la experiencia gastronómica en el restaurante del hotel. La comida era deliciosa y preparada con ingredientes frescos y de alta calidad. El personal del restaurante era atento y conocedor, recomendando platos excepcionales y asegurándose de que cada comida fuera una experiencia memorable.
mi estancia en el Hotel Palacio de Moctezuma fue verdaderamente memorable gracias al excelente servicio y la deliciosa comida ofrecida en su restaurante. Sin duda, volveré en mi próximo viaje y lo recomendaré a familiares y amigos. 😊❤️
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Guest User
August 22, 2023
Arrivati per soggiornarci una notte durante lo spostamento verso Palenca. L’Hotel presenta un atrio davvero bello e caratteristico. Le camere sono piuttosto spartane, nulla di moderno ma nemmeno così ‘tipico’ Tutto sommato comunque una buona struttura dove soggiornare.
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Irma Laura
April 19, 2023
En general todo bien, la ubicacion excelente. El personal amable, el desayuno muy completo.
Lo único malo fueron algunos huéspedes q tenían pláticas con voces muy fuertes alrededor de las 4am y no dejaban dormir.
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Services & Amenities
Most Popular Amenities
Private parking
Free
24-hour front desk
Luggage storage
Restaurant
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Front Desk Services
Tour and ticket booking service
Safe at front desk
Luggage storage
Concierge service
VIP check-in service
24-hour front desk
Languages Spoken
Spanish
Food & Drink
Room service
Health & Wellness
Public baths
Public Areas
No smoking in public areas
Smoking area
Garden
Business Services
Conference room
Additional charge
Business center
Multi-function room
Accessibility
Accessible rooms available
Handrails on stairs
Employees proficient with sign language
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–15:30
Check-out: 11:30–12:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeAmerican
StyleBoxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 15
A stay at Hotel Palacio de Moctezuma places you in the heart of San Cristóbal de las Casas, within a 5-minute walk of Foro Cultural Kinoki and Santo Domingo Handicraft Market. This hotel is 0.3 mi (0.5 km) from Church of San Nicolás and 0.4 mi (0.6 km) from San Cristóbal de las Casas Cathedral.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Enjoy a satisfying meal at Restaurante Noche Buena serving guests of Hotel Palacio de Moctezuma. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Stay in one of 53 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Enjoy a satisfying meal at Restaurante Noche Buena serving guests of Hotel Palacio de Moctezuma. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Stay in one of 53 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.