Hotel Provincia
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in San Cristobal de Las Casas

Hotel Provincia

Calle 1o. de Marzo 9A, Gra Utrilla y 20 de Noviembre, San Cristobal de Las Casas, Chiapas, 29200, Mexico
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Located in San Cristóbal de las Casas (Zona Centro), Hotel Provincia is within a 5-minute walk of San Cristóbal de las Casas Cathedral and Mesoamerican Museum of Jade. This hotel is 0.4 mi (0.6 km) from Regional Costume Museum and 0.4 mi (0.6 km) from Plaza 31 de Marzo.Show More
We Price Match
hotel overview picture
4/5Very Good·Cleanliness: 4.0
All 6 Reviews
Amenities
Hiking24-hour front deskLuggage storageBusiness centerWi-Fi in public areasFree
All Amenities
Surroundings
Airport: Angel Albino Corzo International Airport
(79.5 km)
Landmarks: Andador Eclesiástico De San Cristóbal
(<100m)
Landmarks: Teatro Daniel Zebadúa
(<100m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Basic Room
3

Basic Room

1 Double bed
Non-smoking
Daily housekeeping
Iron and ironing board
Wi-Fi in room
Safe in room
Room Details
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Standard Quadruple Room
1

Standard Quadruple Room

2 Double bed
Non-smoking
Private toilet
Conditioner
Shampoo
Wardrobe
Room Details
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Exclusive Double Room
2

Exclusive Double Room

1 King bed
Non-smoking
Private bathroom
Daily housekeeping
Iron and ironing board
Wi-Fi in room
Room Details
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Standard Double Room
6

Standard Double Room

1 Queen bed
Non-smoking
Private toilet
Conditioner
Shampoo
Wardrobe
Room Details
Check Availability

Guest Reviews

4/5
Very Good
6 reviews
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4
Average for similar properties in San Cristobal de Las Casas

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 70.17). Trip Coins can be used to save instantly on room rates.

Most Mentioned
X‍h‍u‍n‍a‍x‍h‍i‍ ‍r‍o‍s‍a‍r‍i‍o
August 1, 2024
No se qué falló , si la app o el hotel pague x2 Por medio de la aplicación reservamos, y según que la aplicación ya habíamos pagado con la aplicación y tuvimos que pagar allá. Lo hice por medio de hoteles.com y me cobraron doble
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s‍h‍e‍n‍d‍e‍l‍ ‍d‍a‍n‍a
April 8, 2024
Hay un bar a un lado y se escucha demasiado ruido
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 7, 2023
No se los recomiendo, en la última noche el personal se robo el dinero que dejamos en la habitación, lo reportamos a la administración y lo único que dijeron es que ellos no se hacen responsables de nada. No mostraron absolutamente nada de empatia, lo cual es muy lamentable, cabe mencionar que ni siquiera me dijeron que preguntarían al personal de limpieza, el cual ingreso a la habitación sin mi autorización. No puedes ver la tv el sistema de WI fi pésimo. Ruido toda la noche por los bares que están en frente. No hay secadora de cabello. Lo más preocupante es que los empleados roban a los huéspedes.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 7, 2023
Estuvimos 5 noches en el hotel y todo había estado bien, desempacamos todo, incluidas alhajas y dinero, justamente en la última noche (hoy), en la que ya estábamos haciendo maletas para salir mañana temprano, nos percatamos que se llevaron el dinero en efectivo, lo cual inmediatamente se reporto a la administración, cabe mencionar que cuando se hizo el reporte con el Gerente simplemente dijo que no se hace responsable de nada, y es que en realidad, cuando te roban en un hotel los mismos empleados de limpieza, das por hecho que ya no lo tendrás de regreso, pero, al menos, esperarías escuchar que va a indagar con quien entro a la habitación a realizar limpieza, (aclaro que nunca se autorizamos el ingreso a nadie). Así que si piensan hospedarse en este hotel piensen en qué no pueden dejar nada de valor, para evitar robos, y que tendrán que andar por todos lados con sus objetos de valor y dinero. Así que por esta malisima experiencia no recomendamos al Hotel Provincia.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 23, 2023
We arrived to the hotel and a child about 13 yrs old was running the front desk alone when we checked in. I explained to him we had reservations and were checking in. He continued to offer rooms to us but again I explained we already had a confirmation for 2 rooms. I tried to show him the booking which he didn’t know what he was looking at. We finally got the room keys & he showed us to our rooms.5 mins later he brings the remote then another 5 mins later he comes to bring us the WiFi codes instead of just giving it to us all during check in. There was a dirty towel in one of the rooms and no towels in the bathroom or no blanket. This matter was brought to the attention of the child in charge so he brought clean towels and removed the dirty one. He also brought a blanket which he said should normally be in the closet. That evening the new man running the front desk stops us on our way in to the hotel and explains that they have an issue with their credit card system so we have to pay in cash for the rooms & we have to do so the following day. By the time we get to our rooms it was 8:45pm so we wanted to shower. No hot water was available. We called the front desk and the same man said he would check on their boilers. Every 10 minutes he was calling and telling me 10–15 more minutes. Until about 10pm and we finally gave in and fell asleep. He told us that they had an issue with a pipe freezing causing the issue with the hot water. It is absolutely unacceptable that they hadn’t figured out this issue prior to our arrival. We had been traveling 24 hours and all we wanted was a hot shower. The following day there’s a new man and a new child at the front desk. We explained the issues to them from the night prior and they said we could talk to the manager after 12pm at the hotel since he would be around and see about getting a discount for the first night due to all of the inconveniences. They also asked us if we had been asked to register and fill out their check-in form which we hadn’t been asked to do so by anyone (they didn’t even ask my name or the booking confirmation #) so they said we could just do it during check out. I asked them about the payment issue and they had no idea what had been explained to us but did let me know that paying in cash was not the only option. We could also do a bank transfer. They also asked if we wanted a cleaning service done and we had declined because our luggage was open. They understood so we went out and returned to the hotel that night. The manager was not around and the same man from the 1st night was running the front desk. He stops us again and lets us know the water issue has been fixed and that we need to pay for the rooms. We asked if we could pay in dollars or CC if their issues were fixed. He said pesos were the only option which was very annoying since we obviously expected to pay via the CC that we used on Booking. We proceeded to tell him that we wanted to speak to the manager to discuss all the
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 12, 2023
Sobresaliente el resto del hotel , Fabián y Cris espectacular atención y comida, platos abundantes , relación precio calidad sin discusión. Super recomendable los mariscos y los postres, mención especial para Fabián y cris
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 23, 2022
Tuvimos una super buena experiencia hospedándonos en el Hotel Provincia. Limpio, lindo y económico pero sobre todo el personal excelente, todos muy amables, atentos y con mucha disposición, todos pero en especial tuvimos mas contacto con Franco. Excelente atención y ayuda. Se puede evitar el ruido de los bares en las noches solicitando una habitación en la parte trasera del edificio. ¡Muy recomendable! We had a great experience at this hotel. It was clean, lovely and budget friendly but most importantly the staff was really nice and helpful. You can avoid the bit of noise going on at night as it is right in the centre by asking for one of the rooms in the rear of the building. Highly recommended!
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Services & Amenities

More Amenities
Internet
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 12:00–12:30

Front desk hours: 24/7

To check-in, contact the property 2 days in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Managed by a Private Host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.

Property Description

  • Number of Rooms: 14
Located in San Cristóbal de las Casas (Zona Centro), Hotel Provincia is within a 5-minute walk of San Cristóbal de las Casas Cathedral and Mesoamerican Museum of Jade. This hotel is 0.4 mi (0.6 km) from Regional Costume Museum and 0.4 mi (0.6 km) from Plaza 31 de Marzo.

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

At Hotel Provincia, enjoy a satisfying meal at the restaurant.

Featured amenities include luggage storage, laundry facilities, and coffee/tea in a common area.

Make yourself at home in one of the 14 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and irons/ironing boards, and housekeeping is provided on request.

Frequently Asked Questions

What is the cancellation policy for Hotel Provincia?

The cancellation policy for Hotel Provincia varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hotel Provincia?

Standard check-in time at Hotel Provincia is 15:00 and check-out time is 12:30.

What amenities and services are available at Hotel Provincia ?

Hotel Provincia offer top amenities and services include Luggage storage, Wi-Fi in public areas, 24-hour front desk.

Can I bring my pet inside the Hotel Provincia?

As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Provincia.

How far is the Hotel Provincia from the closest airport?

The closest airport is Angel Albino Corzo International Airport, and it is about 1 hour 19 mins from hotel by car (79.5 km).

About This Property

Nearest AirportAngel Albino Corzo International Airport
Distance to Airport79.48KM
Average Price FromPHP3116
Hotel Star Rating3