Guest User
July 19, 2022
I stayed with my husband in this structure for 4 nights and I must say that if the location deserves a good full score, the management instead leaves much to be desired: we were "welcomed" by a person who did not know a word of Italian, nor of English and who used google translate to communicate with us and showed us his smartphone with the translation of what he wanted to communicate to us. After having unpacked the suitcases (tired pretty, clean enough, even if the details should be better taken care of: cracked shower tray, loose toilet seat, slightly dated furniture, creaking bed and decidedly noisy air conditioner) they come to tell us ( always with google translate) that he was wrong to assign us the room. They make us talk to the manager (a foreigner but who at least spoke Italian) and we are allowed to stay in the room assigned by mistake (which we decide not to change to avoid moving, even if it is of a slightly lower level than the one booked). Swimming pool: adequate, well-trimmed lawn, but even here there is no attendant to check the cleanliness of the water (tarnished by numerous insects and leaves) and above all to watch out for disturbers (noisy families who had swimming and diving competitions, screams of kids, water thrown out of the pool wetting other guests etc.). It is a pity that a potentially valid structure, located in a truly splendid place and in a typical structure, is thus devalued by inadequate management. Decent breakfast (didn't dine on site).
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