El Tucano Resort & Thermal Spa
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1 room, 2 adults, 0 children
All properties in San Carlos
El Tucano Resort & Thermal Spa
9J89+27R, Ruta Nacional Secundaria 140, Provincia de, San Carlos, Alajuela, 21004, Costa Rica
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Amenities
Indoor swimming pool
Outdoor swimming pool
Hiking
Hot springs
Sauna
Spa
Massage room
Gym
All amenities
Property Description
Located in La Palmeria, Hotel El Tucano Resort & Thermal Spa is in the mountains, a 2-minute drive from Juan Castro Blanco National Park and 6 minutes from Aquas Zarcas Square. This spa resort is 28.4 mi (45.7 km) from Poás Volcano National Park and 29.2 mi (47 km) from Baldi Hot Springs.
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7.4/10
Cleanliness7.4
Amenities7.4
Location7.4
Service7.4
All 84 reviews
Surroundings
Airport: Fortuna Airport
(43.5 km)
Airport: Juan Santamaria International Airport
(84.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
16
Master Suite
Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
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1
Family Room
1 Single bed and 1 Double bed and 1 Queen bed
Non-smoking
Air conditioning
Bedding: Blanket or quilt
Towels
Check Availability
4
Basic Room
1 Double bed
Non-smoking
Private bathroom
Refrigerator
TV
Shampoo
Check Availability
1
Superior Room, 1 Bedroom, Ensuite, Mountain View
2 Queen bed and 1 Single bed
Non-smoking
Private bathroom
TV
Shampoo
Wardrobe
Check Availability
9
Junior Triple Room
1 Queen bed and 1 Single bed
Non-smoking
Private bathroom
Electric fan
Private entrance
Private toilet
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9
Junior Suite
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
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Guest Reviews
7.4/10
84 reviews
Verified Reviews- Cleanliness7.4
- Amenities7.4
- Location7.4
- Service7.4
Average for similar properties in San Carlos
Lina N
April 12, 2025
The hotel was fine. However, it does say that breakfast is included, but you’re gonna have to make your own breakfast. The staff most of them were very friendly and very nice. They do speak both English and Spanish. The area is very good and there’s a lot of shopping, places to eat, and the cathedral is also right there, and there are some great museums in the area
Anna
April 18, 2025
Poorly kept, mold was on our walls as there is no a/c and it’s very humid and wet area. Before arriving we called to see if they recommended anyone for taxi service they gave us a number call we waited 40 min at the airport for him he never showed we ended up finding one at the airport then upon arriving to the hotel checkin they said the taxi service we needed to pay 100$ cause he did show up we went back and forth for a while and i said i would call and sort it myself before they allowed us to check in to our room and we didn’t get there until 9 so by that time it was 10 and we were exhausted after a long day of traveling. Other than that the pool and drinks were nice.
Susana
April 15, 2025
Property needs to be upgraded and have better service.
Raul
March 29, 2025
Incómoda
La habitación no tiene aire acondicionado y eso no se indica en la reservación ni descripción.
El jabón de ducha es un dispensador de espuma de manos.
El desagüe de la tina no sella bien y deja escapar el agua.
El apagador de la luz desconecta toda la energía de la habitación. Lo cual hace confuso el manejo de luces
La silla de escritorio es extremadamente incómoda
El colchón en duro e incómodo y tenía bastantes insectos pequeñitos.
A las 6am hacen limpieza de piscina con hidrolavadora entonces no se puede dormir.
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Guest User
January 31, 2023
El motivo de la puntuación es que considero que el precio calidad no van de la mano, la atención no es buena y lamentablemente la comida tenía algo que nos dio mal de estómago. Casualmente un amigo estaba con su esposa y le comenté que algo nos afectó el estómago y me comentó que a él y otro amigo del grupo les pasó igual. Deben prestar mas atención a un tema tan delicado como lo es la comida. Los protocolos de Covid ya brillan por su ausencia o al menos no están al tanto. Por otro lado las almohadas, en las 3 camas que habían en la habitación no había una almohada cómoda, todas eran puras pelotas, terminamos con dolor de cuello.
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Marc
March 11, 2025
No air conditioning in the room because I was penalized for using *******. The water in the shower was barely lukewarm and dribbled out. The parking lot at night was loud with motorcycles racing around. Unsympathetic staff who didn’t care when I said that I should not be penalized for Not getting a room with air-conditioning because I didn’t book through them personally.
Dan
March 10, 2025
Property may be a resort in terms of a 3rd world country, but by no means worth the money. Very very old. Built in the 70s most likely, and saying it's a hot springs resort is a stretch. Very disappointing.
Asdrubal
March 7, 2025
Need I lot of maintenance, ac unit on the room very old and noisy, the bathroom very abandoned.
Food was not good at all.
Kathi
February 3, 2025
I loved the large thermal water pool, and my husband loved the steam room, warm pool and cool pool. We also liked being in an environment with the majority of people being Costaricense, as we weren't interested in an exclusive tourist resort.
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Additional charge
Outdoor swimming pool
Hiking
Hot springs
Sauna
Spa
Additional charge
Massage room
Gym
Private parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Tennis court
Restaurant
Airport drop-off
Additional charge
Car rentals
Currency exchange
Conference room
Additional charge
Business center
Multi-function room
Childcare service
Additional charge
Wi-Fi in public areas
Free
Outdoor swimming pool
Hot springs
Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming poolAdditional charge
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
VIP check-in service
Languages Spoken
English
Spanish
Food & Drink
Bar
Room service
Snack bar
Health & Wellness
Spa
Additional charge
Massage room
Sauna
Turkish bath (Hammam)
Kayaking
Off-site
Body care
Tennis court
Mini golf
Hot springs
Hiking
Hair and beauty salon
Gym
Public Areas
Picnic area
Garden
Cleaning Services
Clothes dryer
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Facilities for Children
Childcare service
Additional charge
Children's meals available
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Business center
Accessibility
Accessible rooms available
Safety & Security
First aid kit
Fire extinguisher
CCTV in public areas
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 06:00–12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeFull English/Irish
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 87
Located in La Palmeria, Hotel El Tucano Resort & Thermal Spa is in the mountains, a 2-minute drive from Juan Castro Blanco National Park and 6 minutes from Aquas Zarcas Square. This spa resort is 28.4 mi (45.7 km) from Poás Volcano National Park and 29.2 mi (47 km) from Baldi Hot Springs.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a lazy river, and a hot tub. This resort also features complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Grab a bite to eat at the La Foresta, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary full breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 87 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a lazy river, and a hot tub. This resort also features complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Grab a bite to eat at the La Foresta, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary full breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 87 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for El Tucano Resort & Thermal Spa?
The cancellation policy for El Tucano Resort & Thermal Spa varies depending on the type of room and booking conditions.What is the cancellation policy for El Tucano Resort & Thermal Spa?
What are the check-in and check-out times at El Tucano Resort & Thermal Spa?
Standard check-in time at El Tucano Resort & Thermal Spa is 15:00-23:00 and check-out time is 12:00.What are the check-in and check-out times at El Tucano Resort & Thermal Spa?
What amenities and services are available at El Tucano Resort & Thermal Spa ?
El Tucano Resort & Thermal Spa offer top amenities and services include Shuttle service.What amenities and services are available at El Tucano Resort & Thermal Spa ?
Does El Tucano Resort & Thermal Spa provide breakfast?
Yes, Breakfast is offered at El Tucano Resort & Thermal Spa. Breakfast option(s): Full English/Irish. Does El Tucano Resort & Thermal Spa provide breakfast?
Can I bring my pet inside the El Tucano Resort & Thermal Spa?
As much as we love pets, unfortunately, we are unable to accommodate them in El Tucano Resort & Thermal Spa.Can I bring my pet inside the El Tucano Resort & Thermal Spa?
How far is the El Tucano Resort & Thermal Spa from the closest airport?
The closest airport is Fortuna Airport, and it is about 49 mins from hotel by car (43.5 km).How far is the El Tucano Resort & Thermal Spa from the closest airport?
Is airport shuttle service offered by El Tucano Resort & Thermal Spa ?
Yes, at El Tucano Resort & Thermal Spa, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by El Tucano Resort & Thermal Spa ?
About This Property
| Nearest Airport | Fortuna Airport |
|---|---|
| Distance to Airport | 43.53KM |
| Average Price From | PHP11550 |
| Hotel Star Rating | 3 |