Guest User
June 1, 2023
We booked a bungalow for 2 1/2 and 1 week (2 dates) 4 months in advance. When we arrived the bungalows were occupied. We had to move to the small rooms. The bungalows were subsequently reserved for colleagues of the manager, which is why our booking was canceled without our knowledge. We were promised that we could have 2 rooms for the price of 1 bungalow. We used this for 6 days, after which we still had a room. When we asked at the end for the difference to be refunded, the manager had no time left and we were fobbed off with PHP 500 per day instead of PHP 3000. Thanks to Agoda, we subsequently got the difference back. We were very disappointed as we have been booking rooms and bungalows there since the beginning of Whispering Palms as our family also lives on the island. Unfortunately, we will never visit Whipering Palms again. I still hope that I can meet the owner, Detlef, again - he is really a decent and good person, not like his manager, who is also known on the island as a "slave driver".
Original TextTranslation provided by Google