La Quinta Inn by Wyndham IH-10 West San Antonio TX

So the hotel rooms smelled mouldy. At first, I thought it was just the humidity because it was hot and the AC was at a low. The first room we were given (room 158) had massive mould in the ceiling corner above the shower head. I only discovered it while taking a shower because I looked up. It was huge, green and gross. My husband was dead against staying in there after I told him. He went to the receptionist, who was upset that we had used the room. He said to my husband, "If there was mould, then why did you shower?" He explained to him that I only saw it after I was already in the shower. He wasn't impressed. I imagine he was going to try to rent out the room if we didn't touch anything, but now he wouldn't get the cleaners in time because it was evening. That's just my speculation. Anyway, he personally took us to room 154 and walked to the bathroom and asked my husband to come and check for mould. My husband said this was acceptable. The room also smelled wet and mouldy, and we presume the whole hotel does. We decided that it was too late to move to another hotel and that we were only going to be there for one night anyway. So we stayed. The next day, the so-called included breakfast was stale pastries, coffee, and batter for a waffle maker. Honestly, it just wasn't appetizing. I highly recommend this hotel location, just give up on the whole "breakfast," save on the variable cost of food and put it towards improving the rooms.

The Hotel is rundown & dirty & don't expect to even receive "satisfactory" Hotel Guest experience with the Staff to include Management!! Very dirty from the hotel grounds, pool area & hotel rooms....Very disappointed! Breakfast included very very limited options that were not appealing at all!

I jus love it here overall feel safe quiet

I didn't get my deposit back